Energy Library
Welcome to our online energy library with links to frequently requested information for your home or business. We also offer select energy use and safety materials in Spanish. While this may be a library, feel free to make all the noise you want!
EnergyLines and Helpful Resources – For Your Home
Useful information on wise energy use, products and services.
- Current EnergyLines
- Past EnergyLines Issues
- RG&E ESCO Environmental Update
- Electricity Rates Summary
- Natural Gas Rates Summary
- NYSERDA On-Bill Financing Recovery Brochure
- Rights and Responsibilities Service policies, energy supply choices and your rights as a residential customer
Helpful Resources – For Your Business
- Rights and Responsibilities Service policies, energy supply choices and what you need to know as a business customer
- Electricity Rates Summary
- Natural Gas Rates Summary
Quick Links – For Your Home
- Pricing and Tariffs
- Dig Safe: UDig NY
- Try our Fuel Cost Comparison Calculator
- View and Pay Your Bill Online
- Our Environmental Policy
- Our latest Environmental Disclosure Label
- Smart Energy
- Wind Energy
Quick Links – For Your Business
- Dig Safe: UDig NY
- Small Business Energy Efficiency Program Free energy assessments and incentives for up to 70% of the cost of energy efficient equipment upgrades
- Commercial and Industrial Rebate Program For nonresidential electricity and natural gas customers who install qualifying energy efficient equipment
- Get paid to use less energy through our Demand Response programs - by agreeing to reduce your electricity load during specific curtailment periods
- Consider Energy Profiler Online to track and manage your electricity use
- Support the use of clean, renewable wind-generated electricity by participating in our Wind Energy program
- Economic Development Assistance and Incentives
Safety Information
- Excavator Manual A guide to safe excavation practices in New York State
- Weathering Storm Emergencies What you need to do to before, during and after a storm
- Flood Safety Ensure your safety and lessen potential property damage if you live in a flood-prone area
- Emergency Generator Safety How to use your emergency generator safely
- Carbon Monoxide Prevention Protect yourself and your family
- Residential Power Quality How power fluctuations effect your sensitive electronic equipment (which is just about everything these days) and what you can do to protect it
- Natural Gas Emergencies Fact Sheet How police and fire departments should handle natural gas emergencies
- Smell Natural Gas? How to recognize a natural gas leak and what to do
- Natural Gas Pipeline Safety Fact Sheet Learn what we do to ensure your safety around natural gas pipelines - and what you should do as well
- Natural Gas Safety Fact Sheet Important information to help keep you and your family safe
- Energy safety is serious business. Learn more about natural gas safety and electricity safety.
- Tree Planting Tips
- Tree Care
- Wood Pole Fact Sheet
- Light-Emitting Diodes (LEDs)
- Compact Fluorescent Light Bulbs (CFLs)
Service Programs
- Third Party Notification
- Large-Print bills
- Life Support Protection Program Fact Sheet
- Special Coding for Seniors
- Payment Arrangements
- Home Energy Assistance
- Home Energy Assistance Program (HEAP) and Energy Assistance Program (EAP) Fact Sheet
- Project SHARE Heating Fund
- Project SHARE Fact Sheet
- Energy Assistance Program
Services
- We are Here to Help You Fact Sheet - Estamos aquí para ayudarlo Hoja informativa
- Budget Billing Fact Sheet
- Guide to Meter Reading (pdf)
Wise Energy Use
- Take this room-by-room assessment of your energy use with our Energy-Wise Checklist.
- Home Energy Use Guide - understanding how your energy dollars are spent can help you make wise decisions about your energy use.
- Ready to see how well you are managing your energy use? Take our Energy IQ Test.
- Learn more about our Smart Energy programs
Brochures in Spanish
We offer select energy use and safety materials in Spanish, and have interpreter services available if you call.
Videos in Spanish
Visualice nuestros videos sobre medidores inteligentes con subtítulos en español
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