RG&E serves approximately 385,925 electricity customers and 319,737 natural gas customers in a nine-county region centered on the City of Rochester. We strive daily to provide safe, reliable service to customers and value to our communities.
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You’ll find additional information here about our service, affiliates, and more.
We’re constantly updating and improving our system, using the latest technologies and materials to ensure safe, uninterrupted service now and in the future.
View a list and learn more about our company officers and board of directors.
We’re looking for talented and motivated employees who share our commitment to our customers, our environment, and the communities we serve.
On May 12, 2022, the New York Public Service Commission issued an order adopting a natural gas system planning process. The order requires the State’s eleven largest utilities to develop long-term plans on a three-year cycle.
RG&E is a subsidiary of AVANGRID, Inc. Avangrid Networks combines the resources and expertise of eight electric and natural gas utilities with an $11.7 billion rate base serving 3.3 million customers in New York and New England.