On Jun 13, 2022 5:16 PM

Payments Usage Outages My Account New Construction Frequently Asked Questions Who do I contact...Contact UDig NY....(excluding holidays) Payment...

On Mar 15, 2024 5:03 PM

Construction Upgrade or Relocate Check Job Status Frequently Asked Questions Who do I contact...Contact UDig NY....(excluding holidays) Payment...

On Mar 16, 2025 9:49 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption: Contact neighbors to see if their...

On Jun 13, 2022 8:14 AM

RGE Responding to Outages as High Winds Disrupt Power - 1200 pm

On Jun 13, 2022 8:23 AM

Commercial Industrial Rebate Program

On Jul 4, 2022 5:47 PM

Some customers have been contacted and warned that to avoid having their service...shut off they should purchase a “Green Dot MoneyPak Card” and...

On Jun 13, 2022 8:14 AM

RGE Releases Daily Storm Restoration Work Plan Assigns Crew to Every Remaining Major Outage - 645 am

On Jan 10, 2024 2:51 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a power interruption: Contact neighbors to see if their...

On Jul 6, 2022 4:13 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Jul 1, 2022 11:58 AM

Store key contact information in your device and keep a paper copy for back-up....If a downed wire comes in contact with your vehicle, stay inside...

On Dec 23, 2022 6:55 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

On Apr 4, 2025 2:58 PM

When and how we may contact you We may contact you by phone, email or text to inform...Perform shut-offs during hours when our Customer...

On Jun 13, 2022 8:14 AM

RGE Crews Making Significant Progress - 5 pm

On Jun 13, 2022 8:14 AM

NYSEG and RGE Responding as Strong Winds Continue - 5 pm

On Jun 13, 2022 8:14 AM

RGE Working to Restore Power After High Winds Disrupt Service - 6 pm

On Jul 6, 2022 4:28 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Jun 13, 2022 8:13 AM

NYSEG and RGE Preparing for Wintry Mix of Precipitation - 230 pm

On Jun 13, 2022 8:13 AM

NYSEG and RGE Preparing for Potential High Winds - 230 pm

On Jun 30, 2022 5:41 PM

that it is safe to have electric service turned on before contacting their utility...Customers should contact RG&E to have someone dispatched to...

On Sep 30, 2025 2:18 PM

In 2020, animal contacts caused 1,421 outages that impacted approximately 82,000...Last year, animal contact represented 3.87 percent of...

On Feb 14, 2025 4:37 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Jun 13, 2022 8:13 AM

Tree Care

On Apr 29, 2025 3:26 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Jun 13, 2022 8:14 AM

NYSEG and RGE Preparing for Potential High Winds and Lightning - 4 pm

On Jul 6, 2022 4:03 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Jul 6, 2022 4:08 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Jun 13, 2022 8:14 AM

NYSEG and RGE Crews Ready for High Winds and Rain - 4 pm

On Jun 13, 2022 8:13 AM

NYSEG and RGE Prepared as Wintry Mix Begins - 830 am

On Jun 13, 2022 8:14 AM

NYSEG and RGE to Continue Work Overnight - 1015 pm

On Apr 19, 2024 1:37 PM

resume at NYSEG and RG&E With the end of winter restrictions, customers are urged to contact...“We urge customers to contact us about assistance...

On Jul 18, 2022 4:23 PM

If we can’t gain access to your meter for any reason, we’ll leave behind contact...Your door hanger will include our contact information....If you...

On Jun 13, 2022 8:14 AM

RGE Releases Daily Storm Restoration Work Plan - 12 pm

On Aug 8, 2024 2:19 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Feb 28, 2024 7:10 AM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Jun 13, 2022 8:14 AM

RGE Preparing for Thunderstorms and High Winds Across the State - 530 pm

On Jun 13, 2022 8:14 AM

NYSEG and RGE Preparing for Thunderstorms and Winds Across the State - 4 pm

On Jun 13, 2022 8:14 AM

NYSEG and RGE Preparing for High Winds and Rain - 5 pm

On Jun 13, 2022 8:14 AM

NYSEG and RGE Preparing for High Winds and Rain - 930 am

On Jun 13, 2022 8:15 AM

7 am - RGE Working to Restore Service to Remaining Customers Impacted by Sunday’s Winds

On Nov 29, 2022 2:20 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

On Dec 2, 2022 2:46 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

On Dec 14, 2022 5:43 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Dec 22, 2022 1:57 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

On Dec 23, 2022 10:15 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

On Nov 4, 2025 9:33 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Mar 18, 2024 4:39 PM

support/faqs If my name has changed or I need to change my mailing address, who do I contact...You'll need to contact RG&E, or...

On Jun 13, 2022 8:26 AM

4column_Image4

On Jun 13, 2022 8:16 AM

Dig Safe

On Mar 18, 2024 4:50 PM

Contact neighbors to see if their power is off....(excluding holidays) Payment Arrangements 877.266.3492 Emergency Contacts Natural...Otherwise,...

On Jun 13, 2022 8:26 AM

Pole Attachment Services

On Feb 21, 2023 1:14 PM

During a Power Interruption Contact neighbors to see if their power is off....To report a power interruption, contact RG&E at...

On Jul 10, 2023 12:58 PM

In the event of a gas emergency, customers should contact NYSEG at 800.572.1121 or...that it is safe to have electric service turned on before...

On Jan 9, 2024 9:32 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a power interruption: Contact neighbors to see if their...

On Jan 10, 2024 10:49 AM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a power interruption: Contact neighbors to see if their...

On Jun 13, 2022 8:14 AM

RGE Responding as Strong Winds Blanket the State Crews to Work Through the Night - 10 pm

On Jun 13, 2022 8:14 AM

RGE Preparing for Strong Winds - 11 am

On Jun 13, 2022 8:14 AM

RGE Continues Restoration Effort Announces Estimated Time of Restoration - 530 pm

On Jun 13, 2022 8:14 AM

12 noon - RGE Continues Restoration Effort Announces Estimated Time of Restoration by 1130 pm

On Jun 13, 2022 8:15 AM

RGE Responding After Heavy Winds Knock Out Power to Customers - 630 pm

On Nov 26, 2025 10:29 AM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...