Outage Resources

Outage updates

• Storm and emergency news releases.
• Shelter and warming or cooling locations.
• Bottled water and dry ice distribution locations.

Storm preparation and safety

RG&E reminds customers:

• Stay away from downed power lines. Even lines that appear “dead” can be deadly.
• If you smell natural gas, get up, get out and get away. Then call us immediately at 800.743.1702 or 911 from a safe location. Do not light matches, use any electrical appliances, turn lights on or off, or use the phone at the location of the suspected leak – any of these actions could provide a source of ignition for any natural gas that is present.
• Storm safety tips .
• If you're using dry ice, handle it safely. Instructions for handling dry ice. .

Weather updates

Visit the national weather service for updated forecasts.

Generator Safety Information

View our Emergency Generator Safety  and Dry Ice brochure for important safety information.