Resources and Events
Smart meters offer greater convenience, more control, and expanded choice in understanding and managing your energy use. Learn more about our safe, secure smart meters.
We’ll be in your neighborhood
The RG&E Team will be holding a Community Connection event to connect directly with customers. This open-house style event is a great opportunity to learn more about HEAP and other energy assistance programs, smart meters, energy efficiency programs, local project information and face-to-face help with any billing concerns.
We hope to see you at our upcoming events:
- Tuesday, February 24, 2026 4 p.m. - 7 p.m.
Gates Town Hall Meeting Room
1605 Buffalo Road, Rochester, NY, 14624
- Wednesday, February 25, 2026 4 p.m. - 7 p.m.
The Foodlink: Urban Farm
585 Lexington Avenue, Rochester, NY 14613
- Thursday, February 26, 2026 4 p.m. - 7 p.m.
Webster Recreation Center
1350 Chiyoda Drive, Webster, NY 14580
Additional resources
How will a smart meter help me?
Smart meters use two-way wireless communications to securely enable detailed hourly usage information and meter status, so you can make more informed decisions to get the most out of every energy dollar. Learn more about what you can expect with a smart meter.
Smart Meters and What You Can Expect
Smart meter installation
Our new standard smart meters will be installed across our service areas over the next couple of years. Find out when we'll be in your area and what you can expect during our visit.
Installation Information
Understanding and managing energy use
What can I do after I have a smart meter? Check out our new tools and resources available to help you better understand and manage your monthly bills.
View Available Tools