Residential Rebates

Energy Efficiency program activities are in the process of being resumed after temporary suspensions due to COVID-19. Prior to resuming program activities, our program implementers and trade allies are required to review and adhere to all New York State Safe Return to Work guidelines.

Please note: Rebate check processing may take longer than the standard 4 to 6 weeks.

For questions regarding this program, please call our energy efficiency hotline at 800.995.9525.

We appreciate your patience as we safely resume program activity.



We are pleased to offer rebates to our residential natural gas and electricity customers who install qualifying high-efficiency equipment including natural gas furnaces, boilers, water heaters and gas dryers, and electric heat pumps.

View the list of qualifying equipment and available rebates.

We offer a $75 rebate on Wi-Fi thermostats that control your natural gas heating and/or central air conditioning systems. Also, Wi-Fi thermostats can be either contractor-installed or self-installed, and do not have to be installed in conjunction with a furnace or boiler installation.

See if you qualify for a $45 e-gift card through our Smart Savings Rewards Program


Eligible participants include those rebate applicants who:

  • Have an active RG&E residential natural gas and/or electricity account. You must be an RG&E natural gas heating customer to be eligible for natural gas equipment and Wi-Fi thermostat (natural gas heating) rebates. You must be an RG&E electricity customer to be eligible for Wi-Fi thermostat (central air conditioning) and other electric high efficiency equipment (heat pump, heat pump water heater) rebates.
  • Replace their existing furnace, boiler or water heater with eligible high-efficiency natural gas equipment that meets program standards. Natural gas furnaces, boilers and water heaters must be Air Conditioning, Heating and Refrigeration Institute (AHRI) or ENERGY STAR approved. To determine if your equipment qualifies, view the AHRI or ENERGY STAR websites. 


Complete our rebate application, include all required documents, and send your complete package to:

NYSEG/RG&E Rebate Program
PO Box 2528
Manchester, CT, 06045

Or send your completed application and all required documents via email to:

You can also call our energy efficiency hotline at 800.995.9525, and ask for a rebate form to be mailed to you.

Rebates are processed in the order in which they are received and can take up to 4 to 6 weeks for processing. To check your rebate status, call EFI (our rebate fulfillment contractor) at 877.313.8799. Please note: Rebate check processing may take longer than the standard 4 to 6 weeks.

Related information 

To learn more about energy efficient home improvements, visit NYSERDA's website and the ENERGY STAR website.

Protect your home

Before selecting a home improvement contractor, get tips from the New York State Attorney General's website.    

Just for contractors

We have program information and materials just for plumbing and heating contractors.




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