We Are Here To Help
During the COVID-19 Public Health Event, the safety of our customers and communities is a top priority. We also have resources to help you manage your account. If you have concerns about your bill, please contact us. You may qualify for assistance.
Together We Can Make A Difference!
Now is the time to go paperless with eBill. For every eBill signup we receive in November and December, we’ll donate $1.00 per signup – up to $2,500 – to Foodlink, a Rochester-based nonprofit organization.
- Pandemic Update
- Manage Your Account
- Understand Your Usage