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Pay Online

You have many ways to pay your bill online at your convenience!

New Feature: Receive a text notification when your payment posts. Text REG to 743-898 to enroll in our NEW payment alerts.

1. Go paper-free with eBill! Enroll in our free online eBill service to schedule payments automatically or make monthly payments. We’ll even send you an email when your new bill is ready for review and payment. In time you will build up to 13 months of bill history online! Enroll today. Already enrolled? View and pay bill online.

2. Make a one-time e-Payment. Pay your paper bill online. Even if you’re not enrolled in eBill, you can still make a payment online with e-Payment service. Make a single online payment.

3. Go worry-free with AutoPay! You can automatically deduct your payment from your checking account each month using our free AutoPay service. Enroll in AutoPay (EFT).

4. Pay online through banks or other websites. You can pay your RG&E bill electronically through online billing services offered by your bank or other online payment agencies.

Credit Card Payment

You can now pay your bill by credit card online using our approved payment vendor!

Making a payment for a termination notice on or after the due date?

Please contact us at 877.266.3492

Paying your bill outside of the US?

When travelling outside of the United States, you may be unable to access your account due to strict firewalls that we have in place. These firewalls are used to protect the privacy of our customers and their account information.

We offer a variety of other payment options including:

By phone

Free of charge
Call our automated service at 800.295.7323 available 24/7
Call a Customer Care Representative at 800.743.2110, Monday through Friday, 7:00 a.m. to 7:00 p.m.

By mail

Check or Money Order
Send to RG&E, P.O. Box 847813, Boston, MA 02284-7813

Quick Links

FAQs

Can I pay my bill with a credit card?
Can I pay my bill with a credit card?
You can pay your RG&E bill using a debit or credit card. There is no cost for this service. You will be able to accept or decline the transaction prior to submitting your payment. Please allow up to three days for processing. If you prefer other no-cost payment options, please view our full range of ways to pay.
What options do I have to pay my bill?
What options do I have to pay my bill?
Payment Options

We offer you several ways to pay your bill:
- Receive and pay your RG&E bill online through our eBill service or through your own online billing provider.
- Use AutoPay (electronic funds transfer). With AutoPay, we’ll automatically deduct your payment from your checking account on the date indicated on the bill (approximately 23 days after we mail your bill each month). To sign up, visit rge.com, Enroll in AutoPay or complete the form on the back of your bill payment stub.
- Make a single electronic payment through our ePayment service at rge.com or by calling us at 800.295.7323 (and still receive paper bills). Go paper- and worry-free by combining AutoPay and eBill, our online billing service.
- Mail your payment to RG&E, P.O. Box 847813, Boston, MA 02284-7813.
- Use our self-service kiosks available at our walk-in offices. They accept cash, credit cards and check transactions. Pay In Person
- Bring your payment to one of our approved pay agents (nearly 1,100 supermarkets or other businesses) – and any Walmart and K-Mart location nationwide – and it will post to your RG&E account the next business day. To find the pay agent nearest you, visit rge.com Pay In Person
- Leave your payment in our drop-box at one of our walk-in offices. Pay In Person
- Make a credit card payment online or by phone. Pay By Credit Card
- Pay with an RG&E gift card, available for purchase at one of our walk-in offices or at rge.com Gift Cards
Can I enroll in RGE AutoPay Service?
Can I enroll in RGE AutoPay Service?
If I sign up for RG&E's eBill service or enroll with another online billing provider, can I also enroll in RG&E's AutoPay service and have my bill payments automatically deducted from my checking account?

Yes. If you're already paying your bill online through a billing service provider and want to enroll in RG&E's AutoPay service, just print our AutoPay Enrollment Form, complete it and mail it to us.
What is AutoPay?
What is AutoPay?
With AutoPay electronic funds transfer RG&E will automatically deduct your RG&E payment from your checking account 23 business days after we mail your bill. The actual date that money will be deducted from your account will be noted on each billing statement you receive from us. Enroll by printing our AutoPay Enrollment Form and mail it to us or fill out the form on the back of your bill.