Home Energy Assistance Program
The Home Energy Assistance Program (HEAP) is a federal grant program that helps eligible households pay for energy costs, repairs and weatherization.
Income eligible customers may receive one regular HEAP benefit per season. In addition to regular HEAP, the household may also be eligible for emergency HEAP benefits. The number of emergency benefits varies per season depending on the availability of funds.
For more information or to apply for a HEAP grant, visit http://otda.ny.gov/programs/heap/.
Regular HEAP is now closed, however Cooling Assistance HEAP is now open.
As of April 15, 2025, the Cooling Assistance HEAP program is open for applications. This program helps eligible individuals with the purchase and installation of an air conditioner or fan to keep their homes cool during the warmer months. For detailed information, please visit OTDA.
Download a HEAP and EAP Fact Sheet.
If you are having trouble paying your RG&E bills, don't wait, contact us immediately at 877.266.3492. Together we can work on a solution.
To qualify for a HEAP grant, your household income must fall within HEAP guidelines.
Maximum Income Levels For Receipt of HEAP Benefits in 2024-25
| Household Size | Tier I Monthly Income | Tier II Monthly Income | Annual Income |
|---|---|---|---|
| 1 | $0 - $1,631 | $1,632 - $3,322 | $39,874 |
| 2 | $0 - $2,214 | $2,215 - $4,345 | $52,143 |
| 3 | $0 - $2,797 | $2,798 - $5,367 | $64,412 |
| 4 | $0 - $3,380 | $3,381 - $6,390 | $76,681 |
| 5 | $0 - $3,962 | $3,963 - $7,412 | $88,949 |
| 6 | $0 -$4,545 | $4,546 - $8,434 | $101,218 |
| 7 | $0 - $5,128 | $5,129 - $8,626 | $103,519 |
| 8 | $0 - $5,711 | $5,712 - $8,818 | $105,819 |
| 9 | $0 - $6,294 | $6,295 - $9,010 | $108,120 |
| 10 | $0 - $6,877 | $6,878 - $9,201 | $110,420 |
| 11 | $0 - $7,459 | $7,460 - $9,393 | $112,721 |
| 12 | $0 - $8,042 | $8,043 - $9,585 | $115,021 |
| 13 | $0 - $8,625 | $8,626 - $9,952 | $119,430 |
| Each additional person | +$582 | +$672 | +$8,070 |