Home Energy Assistance Program

Regular HEAP, originally scheduled to open in November, has been delayed. We understand this program is important for many households and will share updates as soon as they are available. For the latest updates, please visit the Office of Temporary and Disability Assistance. 

 

The Home Energy Assistance Program (HEAP) is a federal grant program that helps eligible households pay for energy costs, repairs and weatherization.

Income eligible customers may receive one regular HEAP benefit per season. In addition to regular HEAP, the household may also be eligible for emergency HEAP benefits. The number of emergency benefits varies per season depending on the availability of funds.

For more information or to apply for a HEAP grant, visit http://otda.ny.gov/programs/heap/.

 

Download a HEAP and EAP Fact Sheet.

If you are having trouble paying your RG&E bills, don't wait, contact us immediately at 877.266.3492. Together we can work on a solution.

To qualify for a HEAP grant, your household income must fall within HEAP guidelines.

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Maximum Income Levels For Receipt of HEAP Benefits in 2025-26

 

Household Size	Tier I Monthly Income	Tier II Monthly Income	Annual Income
1	$0 - $1,695	$1,696 - $3,473	$41,685
2	$0 - $2,291	$2,292 - $4,542	$54,512
3	$0 - $2,887	$2,888 - $5,611	$67,338
4	$0 - $3,482	$3,483 - $6,680	$80,165
5	$0 - $4,078	$4,079 - $7,749	$92,991
6	$0 -$4,674	$4,675 - $8,818	$105,817
7	$0 - $5,270	$5,271 - $9,018	$108,222
8	$0 - $5,866	$5,867 - $9,218	$110,627
9	$0 - $6,462	$6,463 - $9,419	$113,032
10	$0 - $7,057	$7,058 - $9,619	$115,437
11	$0 - $7,653	$7,654 - $9,820	$117,842
12	$0 - $8,249	$8,250 - $10,020	$120,247
13	$0 - $8,845	$8,846 - $10,221	$122,652
Each additional person	+$595	+$687	+$8,250