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NYSEG and RG&E Remind Customers to Be Prepared Ahead of Storms that May Disrupt Service

On Oct 4, 2024 9:31 AM

charge oxygen concentrators Households that rely on life-sustaining equipment should contact...and supports both prioritization of restoration during an event, and...

RG&E to Begin Smart Meter Deployment in Rochester

On Mar 29, 2023 11:09 AM

is unable to complete the upgrade, its technicians will leave a door hanger with contact...After that, customers are welcome to contact the Company...

More than 75,000 New RG&E Smart Meters Deployed in Rochester

On Oct 11, 2023 2:41 PM

is unable to complete the upgrade, its technicians will leave a door hanger with contact...After that, customers are welcome to contact the Company...

NYSEG and RGE Continue Preparations for Significant Wind Event

On Jun 13, 2022 8:08 AM

NYSEG and RGE Continue Preparations for Significant Wind Event

NYSEG and RG&E Responding to First Storm of the New Year

On Jul 6, 2022 3:20 PM

During a power interruption: Contact neighbors to see if their power is off....If a basement or home was flooded, have an electrician check the home before...

NYSEG and RG&E Continue Work to Address Outages From Ongoing Wind Event

On Jul 6, 2022 3:24 PM

NYSEG and RG&E offer the following reminders: During a Power Interruption Contact...To report a power interruption, contact NYSEG at 1-800-572-1131...

NYSEG and RGE Responding to Outages From Significant Wind Event

On Jun 13, 2022 8:13 AM

NYSEG and RGE Responding to Outages From Significant Wind Event

NYSEG and RGE Continue Preparations for Significant Wind Event

On Jun 13, 2022 8:13 AM

NYSEG and RGE Continue Preparations for Significant Wind Event

NYSEG and RG&E Expect Significant Progress in First Full Day of Restoration

On Jul 1, 2022 6:22 PM

Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact NYSEG at 800.572.1131...

NYSEG and RG&E Expect Significant Progress in First Full Day of Restoration

On Jul 7, 2022 11:09 AM

Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact NYSEG at 800.572.1131...

RGE and AAA New York State Join Forces to Remind Drivers About Dangers of Distracted Driving

On Jun 13, 2022 8:09 AM

RGE and AAA New York State Join Forces to Remind Drivers About Dangers of Distracted Driving

Usage Help

On Mar 18, 2024 4:45 PM

Give Us a Call Non Emergency Contacts 24/7 Automated Support 800.295.7323 24 hours...(excluding holidays) Payment Arrangements 877.266.3492 Emergency...

Payment and Billing Options

On Aug 17, 2022 1:25 PM

Contact Us Paying Your Bill Outside of the US?...For support, please contact us at 800.743.2110....Contact Us Gift Cards ...

NYSEG and RG&E Restore Power To More Than 170,000 Customers Affected By Wind Storm

On Jul 1, 2022 5:54 PM

Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact NYSEG at 800.572.1131...

NYSEG AND RG&E PREPARING FOR SEVERE THUNDERSTORMS TODAY

On Jul 6, 2022 10:54 AM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

NYSEG and RG&E Restore Power To More Than 170,000 Customers Affected By Wind Storm

On Jul 7, 2022 10:52 AM

Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact NYSEG at 800.572.1131...

QL_10_Contact us

On Jun 13, 2022 8:16 AM

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QL_35_Prefs

On Jun 13, 2022 8:16 AM

QL_35_Prefs

RGE and NYSEG to Resume Work Delayed by COVID-19

On Jun 13, 2022 8:09 AM

RGE and NYSEG to Resume Work Delayed by COVID-19

NYSEG and RG&E Prepared for Winter Storm - 4 p.m.

On Jul 1, 2022 1:38 PM

During a power interruption: Contact neighbors to see if their power is off....To report a power interruption, contact NYSEG at 800.572.1131 or...

Energy Supply Rates and Usage Soar During Frigid Temperatures as NYSEG & RG&E Rates Remain Steady

On Feb 25, 2025 11:26 AM

“We urge customers to contact us about assistance programs and budget billing, sooner...These contacts will include a bill, a reminder notice or a...

Wind Energy Terms

On Jun 13, 2022 8:24 AM

Wind Energy Terms

NYSEG and RG&E Share Tips for Winter Heating Season Preparedness

On Nov 21, 2025 4:54 PM

2025 Page Title Center Households that rely on life-sustaining equipment should contact...and supports both prioritization of restoration during an event and additional...

NYSEG and RG&E Responding to Widespread Outages as High Winds Sweep Across the State

On Jul 1, 2022 6:41 PM

Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact NYSEG at 800.572.1131...

NYSEG and RG&E Responding to Widespread Outages as High Winds Sweep Across the State

On Jul 7, 2022 11:41 AM

Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact NYSEG at 800.572.1131...

Support_Banner

On Jun 13, 2022 8:27 AM

Support_Banner

Products and Programs Interest Form Success

On Sep 14, 2022 1:31 PM

programs we offer, please complete this form and a marketing representative will contact...Thank you for contacting us!

Shelter and Warming or Cooling Locations

On Jun 13, 2022 8:12 AM

Shelter and Warming or Cooling Locations

faq_If I’m away from home for an extended period of time can a friend or relative receive Outage Alerts for my account

On Jun 13, 2022 8:17 AM

faq_If I’m away from home for an extended period of time can a friend or relative receive Outage Alerts for my account

FAQ_If the RGE account is not in my name can I still enroll the account in RGEs eBill service or with another online biller

On Jun 13, 2022 8:21 AM

FAQ_If the RGE account is not in my name can I still enroll the account in RGEs eBill service or with another online biller

NYSEG and RG&E Warn of Ongoing Scams

On Apr 30, 2024 2:00 PM

“If you’re uncertain of the identity of the caller or a visitor to your door, contact...who suspect that they have been victims of fraud or who feel threatened during...

AVANGRID Warns Customers of Ongoing Utility Scams

On Mar 20, 2023 12:13 PM

caller or any other communication claiming to be from our company to immediately contact...who suspect that they have been victims of fraud or who feel threatened during...

Billing Help

On Mar 15, 2024 5:01 PM

Give Us a Call Non Emergency Contacts 24/7 Automated Support 800.295.7323 24 hours...(excluding holidays) Payment Arrangements 877.266.3492 Emergency...

faq_Why didnt I receive a registration confirmation text message

On Jun 13, 2022 8:18 AM

faq_Why didnt I receive a registration confirmation text message

NYSEG and RGE Take Steps to Assist Customers During Coronavirus Response

On Jun 13, 2022 8:09 AM

NYSEG and RGE Take Steps to Assist Customers During Coronavirus Response

NYSEG and RG&E Preparing for Potential Winds - 9 p.m.

On Jul 1, 2022 1:15 PM

NYSEG and RG&E offer the following reminders: During a Power Interruption Contact...To report a power interruption, contact NYSEG at 800-572-1131...

RG&E and NYSEG Prepared for Potential Storm

On Jul 1, 2022 6:33 PM

NYSEG and RG&E offer the following reminders: During a Power Interruption Contact...To report a power interruption, contact NYSEG at 800.572.1131...

NYSEG and RG&E Preparing for Potential Winds - 9 p.m.

On Jul 6, 2022 6:01 PM

NYSEG and RG&E offer the following reminders: During a Power Interruption Contact...To report a power interruption, contact NYSEG at 800-572-1131...

RG&E and NYSEG Prepared for Potential Storm

On Jul 7, 2022 11:27 AM

NYSEG and RG&E offer the following reminders: During a Power Interruption Contact...To report a power interruption, contact NYSEG at 800.572.1131...

NYSEG and RG&E Prepared for Potential Northeast Storm

On Jul 1, 2022 5:40 PM

To report a power interruption, contact NYSEG at 800.572.1131 or RG&E at 800.743.1701...and have a plumbing and heating contractor check natural gas appliances before...

NYSEG and RG&E Prepared for Potential Northeast Storm

On Jul 7, 2022 10:23 AM

To report a power interruption, contact NYSEG at 800.572.1131 or RG&E at 800.743.1701...and have a plumbing and heating contractor check natural gas appliances before...

Not Available

On Feb 26, 2025 12:15 PM

For this request, please check back or contact us at 800-743-2110....If you use a telephone (TTY) device, dial 711 and ask the operator to contact us.

Instability

On Feb 26, 2025 12:19 PM

For this request, please check back or contact us at 800-743-2110....If you use a telephone (TTY) device, dial 711 and ask the operator to contact us.

Success Turn Off

On Jul 22, 2022 11:32 AM

Thank you for contacting us!...you are moving to a location within RG&E's service area and you haven't already contacted

Unsubscribe

On Jun 28, 2022 9:04 AM

Contact the form owner or portal administrator to request the access....We never sell or provide customer contact information to any outside...

Template Upgrade Service Gas- Internal

On May 14, 2024 11:14 PM

Contact Full Name: #fullName# Contact Email Address: #emailOwner# Owner Name: #ownerName

RG&E RESTORES POWER TO 94% OF CUSTOMERS OVERNIGHT

On Jul 4, 2022 6:08 PM

RG&E Offer the Following Reminders: During a Power Interruption Contact neighbors...To report a power interruption, contact RG&E at...

High Winds Cause Outages and Severe Damage

On Jul 1, 2022 6:30 PM

NYSEG and RG&E offer the following reminders: During a Power Interruption Contact...To report a power interruption, contact NYSEG at 800.572.1131...

NYSEG and RG&E Tracking Tropical Storm Hermine, Making Preparations

On Jul 4, 2022 10:55 AM

Anyone who uses life-sustaining equipment that operates on electricity should contact...Store key contacts in memory, and keep a paper copy for...

High Winds Cause Outages and Severe Damage

On Jul 7, 2022 11:19 AM

NYSEG and RG&E offer the following reminders: During a Power Interruption Contact...To report a power interruption, contact NYSEG at 800.572.1131...

NYSEG and RG&E Tracking Tropical Storm Hermine, Making Preparations

On Jul 7, 2022 11:54 AM

Anyone who uses life-sustaining equipment that operates on electricity should contact...Store key contacts in memory, and keep a paper copy for...

First-Ever Fleet Electrification Management Program Presents Plans for 285 EVs in New York

On Sep 13, 2022 11:57 AM

If your fleet wants to become more sustainable, contact CLEAResult’s transportation...Follow us on: Facebook | LinkedIn | Twitter | Instagram Media...

NYSEG and RG&E Complete Power Restoration

On Jul 6, 2022 5:38 PM

NYSEG asks any customer without power to contact us at nyseg.com or at 800.572.1131..., and RG&E customers to contact us at rge.com or at...

NYSEG RGE and CLEAResult Launch Innovative Program to Support Fleet Electrification

On Jun 13, 2022 8:10 AM

NYSEG RGE and CLEAResult Launch Innovative Program to Support Fleet Electrification

RG&E Working To Restore Power To Remaining Customers Impacted By Last Week’s Wind Storm

On Jul 1, 2022 5:26 PM

To report a power interruption, contact RG&E at 800.743.1701....and have a plumbing and heating contractor check natural gas appliances before...

RG&E Working To Restore Power To Remaining Customers Impacted By Last Week’s Wind Storm

On Jul 7, 2022 10:03 AM

To report a power interruption, contact RG&E at 800.743.1701....and have a plumbing and heating contractor check natural gas appliances before...