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ContinueThe Home Energy Assistance Program (HEAP) is open for applications . See if you qualify for help with winter heating costs.
On Nov 27, 2025 10:50 AM
If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption: Contact neighbors to see if their...
On Jun 13, 2022 8:13 AM
Around Transmission Lines
On Apr 4, 2023 3:24 PM
During a power interruption: Contact neighbors to see if their power is off....To report a power interruption, contact RG&E at...
On Jun 13, 2022 8:09 AM
NYSEG and RGE Preparing for Snow and Wind - 430pm
On Jun 13, 2022 8:14 AM
RGE Announces Daily Storm Restoration Work Plan Expects to Restore All Customers Today - 645am
On Jul 6, 2022 12:46 PM
If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...
On Jun 13, 2022 8:14 AM
NYSEG and RGE Prepared for High Winds and Rain - 12 noon
On Jun 13, 2022 8:14 AM
RGE to Continue Work Overnight - 1015 pm
On Jun 13, 2022 8:15 AM
RGE to Continue Work Overnight - 10 pm
On Jun 13, 2022 8:15 AM
RGE Releases Daily Work Plan to Restore Service to Customers - 700 am
On Jun 13, 2022 8:16 AM
Safety Tips
On Apr 18, 2023 8:10 AM
With service disconnections and late charges resuming, customers are urged to contact...financial help is available if people take some very simple steps, starting by...
On Jun 13, 2022 8:14 AM
NYSEG and RGE Preparing for High Winds
On Jun 13, 2022 8:14 AM
NYSEG and RGE Responding to Scattered Outages Across the State - 530 pm
On Jun 13, 2022 8:14 AM
NYSEG and RGE Responding After Strong Winds Cause Power Outages - 5 pm
On Jun 13, 2022 8:14 AM
RGE Restorations Continue to Progress Will Work Through the Night - 915 pm
On Jun 13, 2022 8:14 AM
NYSEG and RGE Preparing for High Winds and Rain 1130 am
On Jun 13, 2022 8:15 AM
NYSEG and RGE Preparing for Storms Across New York This Weekend
On Jun 13, 2022 8:15 AM
NYSEG and RGE Preparing for Thunderstorms and High Winds Across the State - 1 pm
On Aug 17, 2022 5:08 PM
To report an electrical emergency, call 911 or contact us at 800.743.1701....Contact Us Digging Safety Damage prevention is everyone’s...
On Feb 9, 2023 9:11 AM
If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...
On Mar 2, 2023 5:17 PM
If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption: Contact neighbors to see if their...
On Jan 8, 2024 5:54 PM
If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption: Contact neighbors to see if their...
On Jan 12, 2024 3:52 PM
If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption: Contact neighbors to see if their...
On Jun 13, 2022 8:09 AM
NYSEG and RGE Preparing for Weekend Winter Storm
On Jun 13, 2022 8:14 AM
NYSEG and RGE Preparing for High Winds and Rain this Weekend
On Jun 13, 2022 8:14 AM
NYSEG and RGE Responding As Severe Winds Continue To Impact Service Will Continue Work Overnight - 1030 pm
On Jun 13, 2022 8:14 AM
NYSEG and RGE Continue Response Effort As Strong Winds Impacted Service Areas Overnight and During Early Morning Hours - 600 am
On Jun 13, 2022 8:14 AM
NYSEG and RGE Preparing for Strong Winds on Sunday - 5 pm
On Jun 13, 2022 8:13 AM
NYSEG and RGE Preparing for Weekend Winter Storm
On Jun 13, 2022 8:23 AM
Program Participation Instructions
On Jun 13, 2022 8:10 AM
RGE Upgrading Circuit Increasing Reliability in Mendon
On Jun 13, 2022 8:14 AM
NYSEG and RGE Preparing for Strong Winds on Sunday - 5 pm
On Jun 13, 2022 8:14 AM
NYSEG and RGE Preparing for Winter Storm Izzy - 430 pm
On Jun 13, 2022 8:15 AM
NYSEG and RGE Preparing For Winter Storm Quinlan
On Jun 30, 2022 9:43 AM
Contact the form owner or portal administrator to request the access. × Terms and...You may rejoin at your new address by contacting us using the...
On Apr 11, 2025 10:05 AM
Page Title Center Collections to resume at NYSEG and RG&E Customers urged to contact...“The Companies strongly encourage customers to contact us...
On Mar 15, 2024 4:58 PM
Give Us a Call Non Emergency Contacts 24/7 Automated Support 800.295.7323 24 hours...(excluding holidays) Payment Arrangements 877.266.3492 Emergency...
On Jun 13, 2022 7:59 AM
Energy choice FAQs
On Jun 14, 2022 10:26 AM
#accountNumberNYSEG# If you have additional accounts with us that have the same contact...mailingaddress# City: #mailingcity# State: #mailingState# ZIP Code: #mailingzip#...
On Jun 13, 2022 8:23 AM
Custom Rebate Program Participation Instructions
On Jun 13, 2022 8:16 AM
Extreme Weather
On Jun 13, 2022 8:09 AM
NYSEG and RGE Preparing for Potential Heavy Winds
On Jul 1, 2022 5:44 PM
Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact RG&E at...
On Jul 1, 2022 5:32 PM
Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact RG&E at...
On Jun 13, 2022 8:13 AM
NYSEG and RGE Preparing for Potential Heavy Winds
On Jul 7, 2022 10:18 AM
Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact RG&E at...
On Jul 7, 2022 10:33 AM
Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact RG&E at...
On Jul 1, 2022 4:52 PM
a home or business has already occurred or is about to occur, customers should contact...E electricity service restored once flood waters have receded: Customers should...
On Jul 31, 2023 12:10 PM
Homeowners should call 811 or contact UDigNY.org to place a location request at least...The service is free and can be scheduled by contacting...
On Jul 15, 2024 2:44 PM
service has led to improved overall satisfaction scores: NYSEG: Accomplished an 88% contact...RG&E: Accomplished an 85% contact satisfaction rate...
On Jun 13, 2022 8:08 AM
NYSEG and RGE Prepare for First Winter Storm of the Season
On Jul 1, 2022 5:49 PM
Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact RG&E at...
On Jun 13, 2022 8:13 AM
NYSEG and RGE Prepare for First Winter Storm of the Season
On Jul 7, 2022 10:39 AM
Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact RG&E at...
On Jul 1, 2022 6:19 PM
Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact NYSEG at 800.572.1131...
On Jul 6, 2022 11:06 AM
If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...
On Jul 7, 2022 11:03 AM
Customers should remember these tips: During a Power Interruption Contact neighbors...To report a power interruption, contact NYSEG at 800.572.1131...
On Jun 14, 2024 10:59 AM
If you are an Aggregator looking to connect communications to our system, please contact...If you do not currently have an interval meter installed, please...
On Jun 13, 2022 8:08 AM
NYSEG and RGE Continue Preparations for Significant Wind Event