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JD Power Ranks RGE 1 in Customer Satisfaction in East Midsize Segment for 2020 Residential Electric Service

On Jun 13, 2022 8:09 AM

JD Power Ranks RGE 1 in Customer Satisfaction in East Midsize Segment for 2020 Residential Electric Service

NYSEG and RGE Prepare for Next Weather Event Bringing Snow and Ice to the Northeast

On Jun 13, 2022 8:09 AM

NYSEG and RGE Prepare for Next Weather Event Bringing Snow and Ice to the Northeast

On Jun 13, 2022 8:13 AM

NYSEG and RGE Prepare for Next Weather Event Bringing Snow and Ice to the Northeast

Gas Safety Inspections - what you need to know

On Jun 13, 2022 8:15 AM

Gas Safety Inspections - what you need to know

Commercial Industrial Trade Ally Information

On Jun 13, 2022 8:23 AM

Commercial Industrial Trade Ally Information

Environmental Disclosure

On Jun 13, 2022 8:08 AM

Environmental Disclosure

How to Become a Natural Gas Producer

On Jun 13, 2022 8:25 AM

How to Become a Natural Gas Producer

NYSEG and RGE Improve Customer Experience with Suite of Online Offerings

On Jul 1, 2024 9:40 AM

The Companies are also achieving high satisfaction with customers who contact Customer...meters have been installed across the companies’ service areas so far. # # #...

NYSEG and RGE Tout Outreach Programs for Customers Facing Payment Challenges

On Jul 11, 2024 11:07 AM

Payment plans can be arranged online or by contacting customer service to find a... # # # Media Contact: Maura Munley maura.munley@avangrid.com...

RGE to Host Informational Public Meeting in Brighton

On Jun 13, 2022 8:10 AM

RGE to Host Informational Public Meeting in Brighton

Call 811 Before You Dig

On Jul 1, 2022 10:58 AM

Remember to contact Dig Safely New York at least two and not more than 10 full working...Media Contacts: Juanita Washington...

NYSEG and RG&E Responding to Outages as Snow and Gusty Winds Continue - 9 a.m.

On Jul 6, 2022 6:14 PM

NYSEG and RG&E offer the following reminders: During a Power Interruption Contact...To report a power interruption, contact NYSEG at 800.572.1131...

A message from RGE President CEO Carl A Taylor to our customers

On Jun 13, 2022 8:09 AM

A message from RGE President CEO Carl A Taylor to our customers

Outages

On Jun 13, 2022 5:19 PM

Additional resources Critical facilities Register as a Critical Facility or update your contact...Read More Critical Facilities Register as a Critical Facility or update...

NYSEG and RG&E Use Data to Combat Invasive Insect Killing Trees

On Oct 8, 2025 2:36 PM

Avangrid on this project to predict the likelihood of Emerald Ash Borer (EAB) tree-contact...Media Contact: Max Weissman ...

Retrocommissioning Program

On Aug 9, 2024 6:25 PM

If you have any questions, please contact our team at 888.316.8023 or cienergysavings...How to Apply To get started and take advantage of the Retrocommissioning program,...

Retrocommissioning Program

On Aug 9, 2024 6:15 PM

If you have any questions, please contact our team at 888.316.8023 or cienergysavings...How to Apply To get started and take advantage of the Retrocommissioning program,...

RG&E Utilizes Rescue Goats for Vegetation Management

On Aug 21, 2024 12:42 PM

When service is interrupted, it’s most often due to trees or brush contacting power...# # # Media Contact: Alexis Arnold ...

NYSEG and RG&E Offer Safety Tips Ahead of Extreme Cold

On Feb 1, 2023 2:42 PM

Report a Power Interruption To report a power interruption, contact RG&E at 1.800.743.1701...Facebook: @NYSEandG Twitter: @NYSEandG # # # Media...

NYSEG and RG&E Graduate First Virtual Class of New Call Center Support

On Feb 20, 2023 9:58 AM

next step in the Companies’ plan to reduce call center wait times when customers contact... # # # Media Contact: Shelby Cohen...

NYSEG and RGE Remind Customers to Dig Safely by Calling 811 First

On Jun 13, 2022 8:10 AM

NYSEG and RGE Remind Customers to Dig Safely by Calling 811 First

RGE Completes Essential Tree Trimming in Henrietta Neighborhoods

On Jun 13, 2022 8:09 AM

RGE Completes Essential Tree Trimming in Henrietta Neighborhoods

Call Before You Dig

On Jun 13, 2022 8:09 AM

Call Before You Dig

NYSEG and RG&E Prepare for Heavy Winds Across the State - 5:30 p.m.

On Jul 1, 2022 1:08 PM

and RG&E offer the following reminders to customers: During a Power Interruption Contact...To report a power interruption, contact NYSEG at...

NYSEG and RG&E Prepare for Heavy Winds Across the State - 5:30 p.m.

On Jul 6, 2022 5:57 PM

and RG&E offer the following reminders to customers: During a Power Interruption Contact...To report a power interruption, contact NYSEG at...

Trade Ally Network

On Jun 13, 2022 8:23 AM

Trade Ally Network

With Colder Temperatures Approaching, RG&E Shares Natural Gas Safety Tips

On Oct 28, 2025 3:43 PM

If a customer has been contacted by RG&E to perform this work, they are encouraged...Media Contact: Michael Baggerman mbaggerman@nyseg.com ...

NYSEG and RGE Ready for Active Atlantic Hurricane Season

On Jul 12, 2024 11:34 AM

Tree contacts cause more than fifty percent of all outages, and these efforts are... # # # Media Contact: Shelby Cohen Shelby.cohen@avangrid.com...

RGE Reminds Customers to Call Before You Dig

On Jun 13, 2022 8:09 AM

RGE Reminds Customers to Call Before You Dig

NYSEG and RGE Warn Customers of New Scam Attempts

On Jun 30, 2022 4:54 PM

Do not make any payments over the phone to anyone who has contacted you or asked...Media Contacts: Michael Jamison (NYSEG)...

NYSEG and RG&E Warns Customers of New Surge in Scam Attempts

On Jul 1, 2022 12:29 PM

Do not make any payments over the phone to anyone who has contacted you or asked...Then contact us at 800.572.1111 (NYSEG customer service) or...

NYSEG AND RG&E ADVISE CONTRACTORS AND CUSTOMERS TO BE SAFE WHEN WORKING AND PLAYING OUTDOORS

On Jul 4, 2022 6:37 PM

Making contact with a power line with any of these items could be deadly,” said Mark...A tree or limb that comes in contact with a power line could...

NYSEG and RGE Customers are Reminded to Call 811 Before Digging During National Safe Digging Month

On Jun 13, 2022 8:10 AM

NYSEG and RGE Customers are Reminded to Call 811 Before Digging During National Safe Digging Month

RGE Begins Substation Rebuild in North Winton Village

On Jun 13, 2022 8:10 AM

RGE Begins Substation Rebuild in North Winton Village

NYSEG AND RG&E REMIND CUSTOMERS TO STAY SAFE, USE ENERGY WISELY DURING EXTREME WEATHER

On Jul 4, 2022 4:31 PM

. >> Customers who are having difficulty paying their bills are urged to contact...Anyone who uses life-sustaining equipment that operates on electricity should...

NYSEG and RG&E Restore Power to More Than 117,000 Customers Following Winter Storm - 10:30 a.m.

On Jul 6, 2022 6:04 PM

After a Storm Stay out of flooded or damp basements or other areas if water is in contact...Contact may cause serious or fatal injury.

Reading Your Meter

On Jun 13, 2022 8:05 AM

Reading Your Meter

RG&E Recognized for Recovery Efforts Following December 2021 Wind Storm

On Jun 30, 2022 11:55 AM

more than half of all outages are attributable to trees and branches coming into contact...Media Contact: Julio Saenz julio.saenz@avangrid.com...

NYSEG and RGE Offer Holiday Safety and Efficiency Tips

On Jun 13, 2022 8:10 AM

NYSEG and RGE Offer Holiday Safety and Efficiency Tips

RGE and AAA New York State Join Forces to Prevent Distracted Driving

On Jun 13, 2022 8:09 AM

RGE and AAA New York State Join Forces to Prevent Distracted Driving

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Section During an Outage

Section After an Outage

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