On Feb 16, 2025 5:02 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a power interruption: Contact neighbors to see if their...

On Jul 19, 2022 8:49 AM

Multifamily Contact Us Contact us for more information There's no better way to increase...After the form is submitted one of our energy advisors...

On Jul 4, 2022 1:09 PM

If a basement or home is in danger of flooding, customers should contact their utilities...During a Power Interruption Contact neighbors to see if...

On Jul 1, 2022 5:05 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

On Jul 6, 2022 6:54 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

On Dec 24, 2022 7:33 AM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

On Nov 1, 2025 10:07 AM

RG&E’s line at 1.800.743.1701 or contacting 911....If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a...

On Jun 13, 2022 8:15 AM

Alerts Frequently Asked Questions

On Jun 13, 2022 8:04 AM

Help With Your Bill

On Jun 13, 2022 8:12 AM

Critical Facilities Request

On Jun 13, 2022 8:13 AM

RGE Continues to Make Progress on Restorations - 5 pm

On Jun 13, 2022 8:13 AM

RGE Continues to Make Progress on Restorations - 12 noon

On Jun 13, 2022 8:14 AM

RGE Announces Regional Restoration Times for Impacted Storm Areas - 5 pm

On Oct 24, 2025 1:42 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

On Jun 13, 2022 8:09 AM

RGE Offers Tips to Customers in Flood Prone Areas Following Heavy Rains

On Jun 13, 2022 8:14 AM

RGE Releases Estimated Restoration Time for Wind Event - 500 pm

On Jun 13, 2022 8:14 AM

RGE Announces Restoration Times Moved Up - 930 pm

On Jun 13, 2022 8:13 AM

RGE Makes Significant Progress on Restorations - 10 pm

On Jun 13, 2022 8:13 AM

RGE Announces Restoration Times for Most Customers - 630 am

On Jun 13, 2022 8:13 AM

RGE Announces Restoration Times for Impacted Storm Areas - 10 pm

On Jun 13, 2022 5:16 PM

Payments Usage Outages My Account New Construction Frequently Asked Questions Who do I contact...Contact UDig NY....(excluding holidays) Payment...

On Mar 15, 2024 5:03 PM

Construction Upgrade or Relocate Check Job Status Frequently Asked Questions Who do I contact...Contact UDig NY....(excluding holidays) Payment...

On Mar 16, 2025 9:49 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption: Contact neighbors to see if their...

On Jul 4, 2022 5:47 PM

Some customers have been contacted and warned that to avoid having their service...shut off they should purchase a “Green Dot MoneyPak Card” and...

On Jun 13, 2022 8:14 AM

RGE Responding to Outages as High Winds Disrupt Power - 1200 pm

On Jun 13, 2022 8:23 AM

Commercial Industrial Rebate Program

On Jun 13, 2022 8:14 AM

RGE Releases Daily Storm Restoration Work Plan Assigns Crew to Every Remaining Major Outage - 645 am

On Jan 10, 2024 2:51 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a power interruption: Contact neighbors to see if their...

On Jul 6, 2022 4:13 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Jul 1, 2022 11:58 AM

Store key contact information in your device and keep a paper copy for back-up....If a downed wire comes in contact with your vehicle, stay inside...

On Dec 23, 2022 6:55 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...During a Power Interruption Contact neighbors to see if their...

On Apr 4, 2025 2:58 PM

When and how we may contact you We may contact you by phone, email or text to inform...Perform shut-offs during hours when our Customer...

On Jun 13, 2022 8:14 AM

NYSEG and RGE Responding as Strong Winds Continue - 5 pm

On Jun 13, 2022 8:14 AM

RGE Working to Restore Power After High Winds Disrupt Service - 6 pm

On Jul 6, 2022 4:28 PM

If a downed wire comes in contact with your vehicle, stay inside and wait for help...get out because of fire or other danger, jump clear of the vehicle to avoid any...

On Jun 13, 2022 8:13 AM

NYSEG and RGE Preparing for Wintry Mix of Precipitation - 230 pm

On Jun 13, 2022 8:13 AM

NYSEG and RGE Preparing for Potential High Winds - 230 pm

On Jun 30, 2022 5:41 PM

that it is safe to have electric service turned on before contacting their utility...Customers should contact RG&E to have someone dispatched to...

On Jun 13, 2022 8:14 AM

RGE Crews Making Significant Progress - 5 pm

On Sep 30, 2025 2:18 PM

In 2020, animal contacts caused 1,421 outages that impacted approximately 82,000...Last year, animal contact represented 3.87 percent of...