About eBill

Easily go paper-free with our online payment options

Sign up for our paperless eBill service to receive your bill online. You can also schedule your payment to be made automatically, or make payments online each month. We’ll send you an email when your new bill is ready for review and payment. And, you can view up to 13 months of your previous bills online!

As an eBill customer you are also eligible to enroll in AutoPay with a credit or debit card payment options. 

Signing up for eBill has never been easier! Log in now and go to the Preferences page to enroll in eBill, schedule automatic payments or update your alerts by simply switching it on!

Already signed up for our paperless eBill service?

Log in to My Account to pay your bill. 

Use EZ-Pay to pay online any time

Pay your paper bill online. Even if you’re not signed up for eBill, you can still make a payment online.

Important information for online bill payers

• Payments made after 6:00 p.m., EST, or over the weekend, will be processed on the next business day.
• Please pay your bill before the due date to avoid late payment charges or service disconnection. We cannot guarantee a payment made online will avoid late payment charges or service disconnection.

Paying your bill outside of the US?

When travelling outside of the United States, you may be unable to access your account due to strict firewalls that we have in place. These firewalls are used to protect the privacy of our customers and their account information.

We offer a variety of other payment options including: 

By phone

• Free of charge
• Call our automated service at 800.295.7323 available 24/7
• Call a Customer Care Representative at 800.743.2110, Monday through Friday, 7:00 a.m. to 7:00 p.m.

By mail 

• Check or Money Order
• Send to RG&E, P.O. Box 847813, Boston, MA 02284-7813

Save time and the environment 

Paying online saves you time and the environment. Enrolling in eBill helps reduce your carbon footprint, eliminates the mess of paper bills, and supports the conservation of vital environmental resources.