If your electricity is out, we encourage you to report an outage. If it's available, an estimated restoration time specific to your location will be displayed once you enter your phone number or account number. You can also call 800.743.1701 to report any electricity emergency. For a natural gas emergency, please call 800.743.1702.
In the event of a life-threatening situation, please dial 911.
If you use the "back" button on your browser, you may be viewing outdated information. Once you click into a county, use the link titled "Return to Outages by County" to navigate up a level.
Estimated restoration times may change as we work to restore power. Please check back regularly or refresh this page for updates. The term, "Assessing", may appear if we have not yet completed our investigation of repairs that need to be made. Outage information is updated as conditions change and new information is received.
How to obtain outage information for a location:
If your service is out and not listed above, please notify us.
Thank you for visiting Outage Central. During major storm events, view Twitter and our news releases for additional electricity outage information, and to gain storm preparation and safety tips or generator safety tips. Any weather information, shelter listings or other news can be found on our storm assistance page.
Please remember: Stay away from downed power lines. No line is safe to touch, ever! Also, stay out of flooded basements because energized wiring or outlets may pose a hazard to you.
Now you have an easy way to stay informed during an outage. Sign up for RG&E Outage Alerts! You can choose how you want to receive them – by text message, email, phone, or all three! Log in to your online RG&E account to sign up!