Outage and Storm Assistance (24 hours a day, every day)
In case of an emergency
If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.743.1701 for electricity outages or trouble or use our online form.
Natural gas emergency
If you are experiencing a natural gas emergency, or if you smell a natural gas odor, get up, get out and get away! Then immediately call us at 800.743.1702 or 911 from a safe location.
To receive updates on restoration, visit Outage Central.
During major storm events, we also offer updates on Twitter and Facebook.
Customers with life support systems or other special needs that depend on electricity service will be notified of planned interruptions of service for scheduled maintenance or repairs. We'll also contact you during unplanned outages with information to help you plan for your needs. Should you need assistance during an outage, please contact us at 800.743.2110.