Dig Safe

Call Before You Dig

Whether you're a contractor or a homeowner doing an outdoor project, having underground utilities marked is essential to protect yourself and others from injury and prevent damage to underground utility lines. Contact Dig Safely New York https://www.digsafelynewyork.com/ at least 2 working days (not counting the day you call) but not more than 10 working days before you plan to start your project. Digging can be dangerous and costly if you don't have underground facilities marked before you start. 

  1. Plan for having underground utilities marked as part of all underground construction.
  2. Mark out the area of construction.
  3. Call Dig Safely New York at 811 or 800.962.7962.
  4. Provide adequate training and supervision on a jobsite to assure that good construction practices are followed.
  5. Properly maintain all underground utility markings.
  6. Hand dig in the area of underground facilities.
  7. Provide adequate protection and support for underground facilities.
  8. If our underground facilities are damaged or disturbed, notify RG&E at 800.743.1702 for natural gas or 800.743.1701 for electricity. We'll come right away to ensure the site is safe and make repairs if required.
  9. Use and properly install suitable backfill material around underground facilities.

Whether you're a contractor excavating for a large project or a homeowner installing a mailbox, anyone who conducts earth moving activities should contact Dig Safely. New York before starting. It's free, it's easy and it's the law.

Under state law, fines can range from $1,000 for a first-time offender to $7,500 for subsequent violations. Utilities may also charge to repair any damage as a result of failure to have underground facilities marked.

Want to know more?

View a printable version of our Call Before You Dig and Look Up - Look Out! manual.

FAQs

  • What should I do to prepare for a storm?  
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  • Who do I contact if I need to dig on my property?