• Pay Bill
  • Emergency
  • Click to perform a search.

  • Search

    Click to perform a search.
  • Pay Bill
  • Emergency
  • Click to perform a search.

  • Search

    Click to perform a search.
  • Log In
  • Log In

Some features on this website may not work in this browser version. For the best experience, we recommend that you upgrade your browser.

More Information Close
  • RGE An AVANGRID Company
  • Account Account
      • Account

        Find information and resources to manage your account.
      • Ways To Pay
        • Pay with the New App
        • AutoPay
        • Pay Online
        • Pay By Credit Card
        • Pay By Phone
        • Pay by Mail
        • Pay in Person
        • Gift Cards
        • Help With Bill
      • Billing Options
        • About eBill
        • Budget Billing
        • Seasonal Billing
      • Moving
        • Welcome
        • Request New Construction
        • Turn Service On
        • Turn Off Service
        • Upgrade Or Relocate Service
        • Building And Remodeling
        • Letter Of Credit
        • Landlords And Renters
      • Understand Your Bill
        • Sample Bill
        • Choose A Supplier
        • Pricing
        • Billing Glossary
        • Understand Your Usage
      • Meter Reads
        • Why Read Your Meter
        • Submit A Meter Read
        • Reading Your Meter
  • Smart Energy Smart Energy
      • Smart Energy

        Find energy efficiency tips and programs to help you save money.
      • Rebates and Programs
        • Your Energy Savings Store
        • Smart Savings Rewards
        • Residential Rebates
        • Appliance Recycle Program
        • Residential Agricultural Discount
        • Community Choice Aggregation
      • Business Solutions
        • Commercial & Industrial Rebates
        • Small Business Direct Install
        • Multi-Family Energy Efficiency
        • Commercial & Industrial Demand Response
      • Efficiency Resources
        • Energy Saving Tips
        • Energy IQ Test
        • Heating Options
        • Municipal Lighting
      • Understand Your Usage
        • Energy Use Guide
        • Hourly Pricing (Commercial)
        • Energy Profiler (Commercial)
      • Innovation
        • Distributed Generation
        • New Wind Energy
        • Plug-In Electric Vehicles
        • Non-Wires Alternatives
        • Non-Pipe Alternatives
        • DC Fast Charging Incentive Program
        • Bulk Energy Storage
  • Outages Outages
      • Outages

        Report an outage or get an outage update
      • Report Or View Outage
        • Report Electric Outage
        • Report Streetlight Outage
        • View Outage List
        • View Outage Map
      • Stay Informed
        • Outage Alerts
        • Outage News
      • Be Prepared
        • Outage Resources
        • For Municipalities
        • Critical Facilities Request
      • We're Ready
        • How We Restore Power
        • Estimated Restoration Times
        • Tree Care
  • Safety Safety
      • Safety

        If you suspect a natural gas leak or carbon monoxide go outside and call 800.743.1702 – available 24/7.
      • Natural Gas Safety
        • Gas Leaks
        • Pipeline Safety
        • Cross Boring
        • Carbon Monoxide
        • Gas Safety Inspection
        • Important Safety Links
        • Excess Flow Valves
        • Winter Safety
        • Police And Fire
      • Electrical Safety
        • Generator Safety
        • Safety Myths
        • Safety Tips
      • Storm Safety
        • Storm Safety
        • Storm Checklist
        • Extreme Weather
      • Digging Safety
        • DigSafe
  • Convert to Gas Convert to Gas
      • Convert To Gas

        Learn about natural gas and find out if it's right for you.
      • Why Switch
        • Benefits For Your Home
        • Benefits For Your Business
      • Can You Switch
        • 100 Feet Free
        • Savings Calculator
        • Residential Rebates
        • Financing Options
        • Commercial Incentives
      • How To Switch
        • Steps To Convert
        • Interested In Natural Gas?
Hello, Welcome back
  • My Account
  • Log Out
Z6_31MEH4C0N08950QGM0AS59GO22
{}
Z7_31MEH4C0NGMVF0Q89LOUPR1G56

Web Content Viewer

Component Action Menu
  • ${title}
${loading}
 Actions
Follow Us
Download Our New App!
  • Our Company
      • Who We Are
      • In The Environment
      • Reliable Service
      • Giving Back
      • News
      • Careers
      • Economic Development
  • Suppliers and Partners
      • Energy Supply Companies ESCOs/Producers
      • Distributed Generation
      • Services and Resources
      • Regulatory Information
      • Secured Services Login
  • Support
      • FAQs
      • Contact Us
      • Energy Library
      • Emergency Contact
      • Marketing
    • Follow Us
      • Facebook
      • Twitter
      • AVANews
  • Download Our New App!
    • FAQ

    Frequently Asked Questions

    How do I sign in to my account and/or create a Login ID and Password?

      • Click on Log In
      • Follow the instructions as they are displayed to log in or to create your Online Services Login ID and Password.
      • To create a Login ID and Password, you’ll need to enter your RG&E account number.

    What if I forget my Login ID?

      • Click on Forgot Your Login ID?
      • Enter an account number associated with your Login ID and your Password.
      • Your Login ID will be displayed and you will be able to access our Online Services.

    What if I forget my password?

      • Click on Forgot Your Password?
      • Enter your Login ID and follow the instructions.

    How can I change my Password?

      • Click on My Online Profile.
      • Sign in to your online account using your current Login ID and Password.
      • Click on Change Your Password and follow the instructions.

    Can I have more than one account associated with my Login ID?

      If you have multiple accounts, RG&E has automatically grouped them for you. Once you create your secure Login ID and password, you will be able to access all of your accounts when you log in. If you have authorized people to access your accounts, they can create their own Login IDs and passwords as authorized users and only access the accounts that you've given them permission to see.

    Can't find what you're looking for?
    Browse all FAQs or Contact Us

    • Sitemap
    • Privacy Policy
    • Terms of Use
    • Accessibility
    • Avangrid Networks
    AVANGRID designated by Ethisphere as one of the World’s Most Ethical Companies 2019-2020
    © Avangrid
    wpvmNode\0
    null
    Complementary Content
    • ${title}${badge}
    ${loading}