NYSEG and RG&E Are Conducting Safety Inspections of Natural Gas Meters

NYSEG and RG&E Appreciate Customers’ Cooperation During Inspection Process

ROCHESTER, NY — February 13, 2019 — NYSEG and RG&E, subsidiaries of AVANGRID, Inc. (NYSE: AGR), will be in your neighborhood over the next several months conducting a safety inspection of your natural gas meter and service to ensure the safe delivery of natural gas to your home or business. The inspections are mandatory. NYSEG and RG&E are required by the New York State Public Service Commission (PSC) to perform routine leak and corrosion inspections. The inspections will assess the condition of the service line pipe and can quickly be completed. We are currently working in our Auburn, Geneva, Elmira, Binghamton, Ithaca, and throughout the RG&E Divisions.

A combination of NYSEG and RG&E employees and qualified contractors will be performing the inspections. We are currently using the firms DDS and Heath Consultants. They are legitimate contractors conducting this work on behalf of the companies. They will introduce themselves and show green or orange company identification badges before entering your home. You can expect to see inspectors in your neighborhood between Mondays and Saturdays during business hours until dark.

Our inspectors will use a combustible gas indicator device to detect gas leakage and a visual inspection will be done for corrosion on all exposed piping connected to the natural gas meter inside your home or business. We will also obtain a meter reading while we are completing the work. The inspection takes approximately 20 minutes to complete.

If you are not available and we are unable to access the meter and/or service line at the time of the inspection, we will leave behind an informational card and attempt to make a second visit at a later time. Please be reminded that these safety inspections are mandatory to ensure your safety. If we are unable to access your meter by May 1, 2019, we may have to turn off your gas supply until your service line pipe is deemed safe, and a fee of $100 may be imposed.

We appreciate our customers’ cooperation as we administer this program. For additional information, please refer to the PSC website http://www.dps.ny.gov and search Case Number 15-G-0244.


Media Contacts:

Kevin Ortiz, NYSEG
Kevin.Ortiz@avangrid.com
203.499.3496 (business hours)

Juanita Washington, RG&E
Juanita.Washington@avangrid.com
585.724.8948 (business hours)

24/7 Media Hotline
833.MEDIA.55 (833.633.4255)