Our online services are designed with you in mind. Pay your bill, enroll in eBill, AutoPay, and manage your energy use with alerts, charts and tips for saving. You can also add and remove accounts, edit your contact information, and more.
If you think you may have a natural gas leak or suspect carbon monoxide, go outside and call us at 1.800.743.1702. To report an electric outage please contact us at 1.800.743.1701 or click the button below.
Check for air leaks by shutting a piece of paper in the refrigerator door. If you can remove the paper without resistance, cold air may be escaping. Get many more tips and learn about other energy-saving programs available in our Smart Energy pages.
If you have multiple accounts, RG&E has automatically grouped them for you. Once you create your secure Login ID and password, you will be able to access all of your accounts when you log in. If you have authorized people to access your accounts, they can create their own Login IDs and passwords as authorized users and only access the accounts that you've given them permission to see.