Pay In Person

Need to make a payment fast and in person? Pay at an office location or use one of our approved pay agents – and any Walmart location nationwide – to have a payment post the next business day.

Pay Agents

Pay agents do charge a convenience fee for their service and accept cash, money orders or payments using debit cards with PIN code access (some also accept checks).

Find a pay agent near you using our pay agent locator (for best results, select Option 2 –search by ZIP code)

Western Union Pay Agents will also take NYSEG payments. To find the one nearest you,
click here.

Using the Drop Box

You can drop off your bill payment at the following RG&E office locations (drop boxes are available for your convenience):

• Canandaigua: 79 Clark St. 
• Geneseo: 56 Main St. 
• Sodus: 14 State St.
• Fillmore: 32 Main St.
• Belmont: 23 Schuyler St.
• Rochester: 256 Waring Rd.; 89 East Ave; 400 West Ave

If you need speak with someone when making a payment, please note our office hours.
Our offices may have limited hours or be closed on major holidays.