Your Account 
give the gift of energy!

Available in $25, $50 and $100 increments,
Gift of Energy Cards are available to pay
RG&E energy bills!

With no expiration date, these cards can be redeemed at any RG&E customer service office location or can be mailed to RG&E with a bill payment stub. (They are not accepted by
third-party pay agents, such as banks or grocery stores).
                                          

To purchase a gift card:

  • Visit an RG&E customer service walk-in office, gift cards can be purchased with cash or check payments only (see locations at right)
  • Complete the order form and mail a check payable to RG&E to:
    RG&E Customer Service
    89 East Avenue
    Rochester, NY 14649

Please allow up to two weeks for processing.

 
 

walk-in offices

Our district offices are open from 8 a.m. to 5 p.m. Monday through Friday:

  • Canandaigua: 79 Clark Street 
  • Geneseo: 56 Main Street
  • Sodus: 14 State Street
  • Fillmore: 32 Main Street

 

The following offices are open 
from 8:30 a.m. to 5 p.m. Monday through Friday:

  • 256 Waring Road
  • 89 East Avenue
  • 400 West Avenue

 

West Avenue is also open Saturdays from 9 a.m. to noon