Your Account 
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Outage and Storm Assistance (24 hours a day, every day)

For a natural gas emergency or if you smell a natural gas odor,
call us at 1.800.743.1702 or contact 911.

For a life-threatening electricity emergency,
call us at 1.800.743.1701 or contact 911.

To report an electricity outage or get an outage update, access Outage Central
To submit a claim for damage to customer equipment, click here.

Specify the primary nature of your correspondence by selecting the box below; you can also try one of
our quick links for more information about each topic.

Billing: View your current invoice or frequently asked questions.
View and pay bills online: Obtain information about our paper-free e-Bill service or enroll now.
Payment inquiry: View your payment history online, review our payment options or schedule a payment.
Service options: Start or stop electricity or natural gas service.
AutoPay: Obtain information about this payment option or enroll now.
Update mailing address and contact information: Click update contact information.
Budget Billing: Learn more here, or enroll, increase or remove your account from Budget Billing here.Meter reading: Submit your meter read or choose your reminder preferences.
Usage and payment history: Obtain your usage and payment history.
Login Id and/or password: Obtain your Login ID or reset your password.
Request tree pruning or other line clearance maintenance (clearance policies).
Report your streetlight outage.

Some links may require you to enter your Login ID and password. Don't have one? Create one today.

Unable to find what you need? Send us a message using this online form. Messages are reviewed during our normal business hours (7 a.m. to 7 p.m. Monday through Friday, except holidays). The information that you provide will be used to respond to your message. Required fields are marked with an asterisk (*).   

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