Outage Central 
streetlight outage form

Streetlight Outage Form

Is there a streetlight out in your neighborhood? Please fill out the form below with the
location of the streetlight, the nearest cross street and the pole number - usually located
on a metal strip attached to the pole.

If you have a report about a streetlight located within the City of Rochester, please contact
the City of Rochester's call center at 311.  If you are calling from outside the city, please dial 585.428.5990.

Important note: If you are reporting more than one streetlight outage, each light/pole will require a separate Internet order.  

To report a power interruption for your home or business, or obtain updated information regarding your outage, click here.
 
Please enter the following information: 
* Required fields.

 

 Contact Information

  

 * First Name:

  

 * Last Name:

  

 * E-mail Address:

  

 * Confirm E-mail Address:

  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

 Streetlight Information

  

 * Town/City Where Streetlight Is:

  

  * Street Address Nearest to Pole:

  

 Pole Number:

  

 * Location of Pole:

  
(e.g. 2 poles from the intersection of
Main Street and Maple Avenue)

 * Nearest Cross Street:

  
(e.g. Maple Avenue)

 Identifying Landmarks:

  
(e.g. ribbon or tape tied around pole)

 * Is the Light on a Public Street?

Yes 

  If no, please select one of the following 
  locations and enter the name of the 
  business or homeowners association.

 

       Enter gate code

  Name of business or homeowners association:
 

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

 Streetlight Problem

  

  *The light is:

 Off  Always On  Flickering
Cycling On and Off
Other (describe damage in field below)
 

  *Is the streetlight part of a
traffic signal pole?

     Don't Know
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  

 Streetlight Type

 Please select the type of light, if known:

 
   
   
   
   
   
   
   
  Other