If your electricity is interrupted, you can report it and get restoration updates online or by calling RG&E at 1.800.743.1701. You can also view reported outages in your area (by town and street) here. Streetlight out? You can report that here.
If you anticipate an outage due to an incoming storm, please review our storm preparation tips. Always avoid downed power lines - even lines that appear "dead" can be deadly - and stay out of flooded basements.
Natural gasemergency? Please leave the affected area immediately and call us at 1.800.743.1702.
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Electricity Outages
Check here for electricity interruptions in your area or anywhere in our service area.
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