Our Company 
news release



Rochester, NY, September 15, 2008 (5 p.m.) – RG&E has restored service to 23,000 of the nearly 42,000 customers who lost power as a result of the powerful winds that tore through the region late last night and early this morning that uprooted trees, dragged power lines to the ground and broke utility poles in the RG&E service territory and throughout the region.  Approximately 19,000 customers remain without power.

All RG&E crews along with contactor line crews and tree-trimming crews are in the field.  Mutual aid crews are arriving and will begin assisting with the restoration work.  However, revised damage assessment reports reveal far more system damage than previously reported and RG&E now projects that some customers will be without service until late afternoon Wednesday, September 17.

RG&E continues to urge customers to stay far away from downed power lines. Even lines that appear dead can be deadly.  RG&E customers should call 1.800. 743.1701 to report downed power lines and other hazardous situations. In addition, refrain from removing tree debris as downed power lines may be entangled in them.  Customers can also report outages online here.



About RG&E: RG&E is a subsidiary of Energy East Corporation [NYSE:EAS], a super-regional energy services and delivery company in the Northeast. We serve 359,000 electricity customers and 296,000 natural gas customers in a nine-county region centered on the City of Rochester. By providing outstanding customer service and meeting our customers’ energy requirements in an environmentally-responsible manner, we will continue to be a valuable asset to the communities we serve. For more information about RG&E, visit rge.com.