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TSS PSC 16

Statements on file with the Public Service Commission (PSC)

Applicable to PSC 16

Effective Date

October 1, 2018 (TSS 16-1)

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FAQs

What is a supplier other than RG&E, an energy services company or an ESCO?
What is a supplier other than RG&E, an energy services company or an ESCO?
They are all the same thing: A supplier other than RG&E is often called an energy services company or ESCO. An ESCO is an unregulated business that sells electricity supply directly to you. RG&E continues to deliver the electricity to you. For the most up-to-date list of ESCOs, please visit our online list of suppliers: Electricity Suppliers
What if I change my mind about my electricity supplier pricing option?
What if I change my mind about my electricity supplier pricing option?
You can select either RG&E or an ESCO as your suppler at any time. Please note, if you agree to purchase your electricity supply from an ESCO, you may incur a fee for ending your agreement early. Check with your ESCO prior to any switch.
I would like to purchase my electricity supply at a fixed price. How do I do so?
I would like to purchase my electricity supply at a fixed price. How do I do so?
Effective January 1, 2010, RG&E does not offer a fixed electricity supply price. Some ESCOs may have fixed supply offers. For the most up-to-date list of ESCOs, please visit our online list of suppliers Electricity Suppliers
If I have an ESCO provide my electricity supply, whom do I call if I have problems with electricity service?
If I have an ESCO provide my electricity supply, whom do I call if I have problems with electricity service?
You still call RG&E. RG&E will continue to safely and reliably deliver your electricity no matter which supplier you choose. For questions about electricity supply from your ESCO or about the ESCO portion of your electricity bill, contact your ESCO.
What options do I have to purchase my electricity supply?
What options do I have to purchase my electricity supply?
You may purchase your electricity supply from RG&E or an energy services company (ESCO). For the most up-to-date list of ESCOs, please visit our online list of suppliers: Electricity Suppliers