Residential Rebate Information for Trade Allies

Trade Ally Information

The information here is for trade allies - plumbing and heating contractors - regarding our residential rebate program.

The purpose of our rebate program is to encourage customers to purchase and install higher efficiency equipment, thereby reducing overall energy consumption and encouraging wise energy use. Residential customers can visit our program information web page.


Heat Pump Rebates Now Available

Visit the New York State Clean Heat Statewide Heat Pump Program website to learn how to become a part of the Participating Contractor Network. From there, you can also complete and submit your NYS Clean Heat Application via the online NYS Clean Heat Contractor Management Portal. Learn more about our NYS Clean Heat Rebate Program.


WHAT WE OFFER

We are offering rebates to residential natural gas and electricity customers who install qualifying natural gas heating and related control equipment. This program is also available to eligible customers who build a new home and install eligible equipment.

View the list of qualifying equipment and available rebates.


LEARN MORE

To learn more about the residential rebate program,review the frequently asked questions for customers and frequently asked questions for trade allies.

See if your customers also qualify for an $45 e-gift card through our Smart Savings Rewards Program.


REMINDER

Program Closure When Funds Are Exhausted. This rebate program will close once all incentive funds for the program are exhausted. A program closure announcement will be displayed on our residential rebate program information page.


PROGRAM REQUIREMENTS

To be eligible for rebates, natural gas furnaces, boilers, natural gas dryers and pool pumps must be Air Conditioning, Heating and Refrigeration Institute (AHRI) or ENERGY STAR® certified. To determine if your equipment qualifies, view the ENERGY STAR® website. Furnace tune-up rebates are for existing natural gas furnaces only, limited to one rebate every five years.

  • Heat Loss Load Calculation: Since properly sized heating equipment operates more efficiently and results in greater occupant comfort, you are strongly encouraged to perform a proper building heat loss calculation and to size the new heating equipment accordingly.

Natural gas furnaces must meet the following criteria to qualify for the incremental “Natural Gas Furnace with ECM” rebate:

  • Meets AFUE rating and
  • Is certified in the AHRI directory and includes a footnote indicating “ECM MOTOR 'e' Electrically Efficient Furnace” or
  • Manufacturer’s spec sheet specifically states that the natural gas furnace includes an ECM. Including this spec sheet with rebate applications should facilitate rebate processing.

In the event that applications are processed and incremental ECM rebates amounts are denied, the customer may appeal the rebate administrator’s determination by providing a copy of the manufacturer’s spec sheet that demonstrates existence of an ECM built into the natural gas furnace in question. Final determination is the responsibility of the rebate administrator.

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FAQs

  • Does RG&E offer energy efficiency programs?  
  • How can I save more on my air conditioning costs?  
  • How can I save on energy around my home?  
  • Is it really beneficial for me to switch to LED or CFL light bulbs?  
  •