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Find information and resources to manage your account.
Find energy efficiency tips and programs to help you save money.
Report an outage or get an outage update
If you suspect a natural gas leak or carbon monoxide go outside and call 800.743.1702 – available 24/7.
Learn about natural gas and find out if it's right for you.
We appreciate all the partners, vendors, and suppliers we work with on a daily basis to provide electricity and natural gas for the homes and businesses of New York.
Email addresses and phone numbers just for ESCOs.
Helpful information for becoming an electricity ESCO as well as other forms and resources.
Helpful information for becoming a natural gas ESCO as well as other forms and resources.
Log in to take advantage of our online services for natural gas and electricity ESCOs.
For your convenience we’ve posted our meter reading schedules.
Access to customer usage patterns.
A single source for accessing electric retail access policies and procedures.
This manual describes the services and day-to-day and critical period operating procedures for natural gas ESCOs.
Learn more about our use of Electronic Data Interchange standards and processes.
Access links to general interconnection information on file with the PSC.
Joint Use of Plant (JUOP) provides a single point of contact for all who wish to establish access to our infrastructure.
Access links to documents on file with the PSC, electricity and natural gas pricing and tariff documents
Access to the Federal Energy Regulatory Commission (FERC) Standards of Conduct.
Access to FERC orders and local transmission plans.