By continuing to use this site, you are agreeing to our use of cookies. If you do not want to see this message again, click continue. Continue

  • Pay Bill
  • Emergency
  • Click to perform a search.
  • Search

    Click to perform a search.
  • Log In
  • Pay Bill
  • Emergency
  • Click to perform a search.
  • Search

    Click to perform a search.
  • Log In
  • Log Out

Some features on this website may not work in this browser version. For the best experience, we recommend that you upgrade your browser.

More Information Close
  • RGE An AVANGRID Company
  • Account Account
      • Account

        Find information and resources to manage your account.

      • Ways To Pay
        • Pay with the New App
        • AutoPay
        • Pay Online
        • Pay By Credit Card
        • Pay By Phone
        • Pay by Mail
        • Pay in Person
        • Gift Cards
        • Help With Bill
      • Billing Options
        • About eBill
        • Budget Billing
        • Seasonal Billing
      • Moving
        • Welcome
        • Request New Construction
        • Turn Service On
        • Turn Off Service
        • Upgrade Or Relocate Service
        • Building And Remodeling
        • Letter Of Credit
        • Landlords And Renters
      • Understand Your Bill
        • Sample Bill
        • Choose A Supplier
        • Pricing
        • Billing Glossary
        • Understand Your Usage
      • Meter Reads
        • Why Read Your Meter
        • Submit A Meter Read
        • Reading Your Meter
  • Smart Energy Smart Energy
      • Smart Energy

        Find energy efficiency tips and programs to help you save money.

      • Rebates and Programs
        • RG&E Smart Solutions
        • Smart Savings Rewards
        • NYS Clean Heat Rebate Program
        • Residential Rebates
        • Appliance Recycle Program
        • Residential Agricultural Discount
        • Community Choice Aggregation
      • Business Solutions
        • Commercial & Industrial Rebates
        • Small Business Direct Install
        • Multi-Family Energy Efficiency
        • Commercial & Industrial Demand Response
      • Understand Your Usage
        • Energy Use Guide
        • Hourly Pricing
        • Energy Profiler
      • Efficiency Resources
        • Energy Saving Tips
        • Energy IQ Test
        • Heating Options
        • Municipal Lighting
      • Innovation
        • Distributed Generation
        • New Wind Energy
        • Non-Wires Alternatives
        • Non-Pipe Alternatives
        • Bulk Energy Storage
      • Electric Vehicles
        • Plug-In Electric Vehicles
        • DC Fast Charging Incentive Program
        • EV Charger Make Ready Program
        • EV Fleet Assessment Service
  • Outages Outages
      • Outages

        Report an outage or get an outage update

      • Report Or View Outage
        • Report Electric Outage
        • Report Streetlight Outage
        • View Outage List
        • View Outage Map
      • Stay Informed
        • Outage Alerts
        • Outage News
      • Be Prepared
        • Outage Resources
        • For Municipalities
        • Critical Facilities Request
      • We're Ready
        • How We Restore Power
        • Estimated Restoration Times
        • Tree Care
  • Safety Safety
      • Safety

        If you suspect a natural gas leak or carbon monoxide go outside and call 800.743.1702 – available 24/7.

      • Natural Gas Safety
        • Gas Leaks
        • Pipeline Safety
        • Cross Boring
        • Carbon Monoxide
        • Gas Safety Inspection
        • Important Safety Links
        • Excess Flow Valves
        • Winter Safety
        • Police And Fire
        • First Responder Training
      • Electrical Safety
        • Generator Safety
        • Safety Myths
        • Safety Tips
        • Police And Fire
        • First Responder Training
      • Storm Safety
        • Storm Safety
        • Storm Checklist
        • Extreme Weather
      • Digging Safety
        • DigSafe
  • Convert to Gas Convert to Gas
      • Convert To Gas

        Learn about natural gas and find out if it's right for you.

      • Why Switch
        • Benefits For Your Home
        • Benefits For Your Business
      • Can You Switch
        • 100 Feet Free
        • Savings Calculator
        • Residential Rebates
        • Financing Options
        • Commercial Incentives
      • How To Switch
        • Steps To Convert
        • Interested In Natural Gas?
Hello, Welcome back
  • My Account
  • Log Out
Z6_31MEH4C0NG98A0Q0CC8PNK2041
{}
Z7_31MEH4C0N0QPF0Q0QU8FU10GK2

Web Content Viewer

Component Action Menu
  • ${title}
${loading}
Actions
Our CompanyNews2019

Project SHARE Fund Receives Nearly $500,000 in Fuel Assistance Donations for NYSEG and RG&E Customers

Fund Helps Those Facing Emergencies Who Have Exhausted Other Options

BINGHAMTON, NEW YORK – April 11, 2019 – The Avangrid Foundation along with NYSEG and RG&E, subsidiaries of AVANGRID, announced available assistance for families faced with financial struggles and energy bills. The Avangrid Foundation, the primary philanthropic arm of AVANGRID, donated $400,000 to HeartShare Human Services of New York to support the Project SHARE Fund. The Project SHARE Fund provides assistance for those who have exhausted resources and are forced to choose between their energy bills and other critical everyday necessities. The fuel assistance programs help those struggling with their energy costs to stay warm and keep the lights on.

The assistance program also received approximately $100,000 through contributions by customers and employees of NYSEG and RG&E as well as community partner Dominion Transmission.

“This fund helps families with emergency energy assistance when they need it most,” said Carl A. Taylor, president and CEO of NYSEG and RG&E. “We are grateful for our partnership with HeartShare Human Services of New York, the administrator of the heating fund. We are also grateful to Dominion Transmission, the Avangrid Foundation, our customers and employees who continue to show their support for the Project SHARE Heating Fund by making contributions that helped customers during difficult times.”

In 2018, approximately 1,281 individuals or families benefited from Project SHARE grants:

  • 758 NYSEG households received more than $229,996 in grants;
  • 466 RG&E households received $152,147 in grants;
  • 57 other suppliers of fuel and heating services to NYSEG and RG&E households received grants totaling $19,950. 

"Dominion Energy is proud to partner with New York State Electric and Gas, Rochester Gas & Electric and HeartShare Human Services of New York to help support upstate New York residents in need," Stan J. Ossowski, Manager, Gas Operations, Dominion Energy Transmission. “As an organization, we are committed to supporting meaningful projects like the Project SHARE Energy Fund that encourage energy efficiency and provide customer assistance."

"When we see corporations like Dominion continue to show support for families in the North Country, we are shown the meaning of corporate citizenship. Dominion along with the Avangrid Foundation continue for more than 30 years to step up and help families that are facing financial difficulties," Joe Guarinello, VP of Energy Programs at HeartShare.

Dominion Transmission is an interstate pipeline company supplying natural gas to parts of the NYSEG and RG&E service areas.

To make a contribution to the fund, NYSEG and RG&E ask employees and customers to consider:

  • Automatic Giving – adding a whole dollar amount to future bills.
  • Adding exactly $1, $2 or $5 to any NYSEG or RG&E bill payment.

To learn more about the Project SHARE Heating Fund, Automatic Giving and eligibility for grants:
NYSEG: https://bit.ly/2FeOXQJ
RG&E: https://bit.ly/2sejNjZ

Active members of the military and veterans who have been honorably or generally discharged from the military receive special consideration for Project SHARE grants.


Media Contacts:

  • Juanita Washington
    Juanita.Washington@avangrid.com
    585.724.8948
     
  • Frank Mack
    frank.mack@dom.com
    804.771.3141
     
  • Jennifer Reres
    Jennifer.Reres@heartshare.org
    718.422.3208

IN THIS SECTION

Who We Are

  • Service Area

  • Financial Information

  • Affiliates

  • Officers

In The Environment

  • Pavilion Remediation Project

Reliable Service

  • Reliability Projects
    • Invest Plan

    • Non Wires Alternatives

    • RARP

    • Station 23

    • Station 46

Giving Back

  • In The Community

  • In The Schools
    • Natural Gas Safety Kit

  • In The Economy

News

  • News Room

  • Pandemic Update

  • For The Media

  • Careers

  • Economic Development

  • SHARE

    I want to:

    • I want to send by mail I want to send by mail
    • I want to print I want to print

    Share in:

    • Share in Twitter. Share in Twitter.
    • Share in Facebook. Share in Facebook.
    • Share in LinkedIn. Share in LinkedIn.
    Feedback
    Follow Us
    Download Our New App!
    • Discover its advantages here
  • Our Company
      • Who We Are
      • In The Environment
      • Reliable Service
      • Giving Back
      • News
      • Careers
      • Economic Development
  • Suppliers and Partners
      • Energy Supply Companies ESCOs/Producers
      • Distributed Generation
      • Services and Resources
      • Regulatory Information
      • Secured Services Login
  • Support
      • FAQs
      • Contact Us
      • Energy Library
      • Emergency Contact
      • Marketing
  • Feedback
      • Please tell us about your experience

  • Follow Us
      • Facebook
      •  Twitter
      • AVANews
  • Download Our New App!
      • Discover its advantages here
  • FAQ

    Frequently Asked Questions

    How do I sign in to my account and/or create a Login ID and Password?

      • Click on Log In
      • Follow the instructions as they are displayed to log in or to create your Online Services Login ID and Password.
      • To create a Login ID and Password, you’ll need to enter your RG&E account number.

    What if I forget my Login ID?

      • Click on Forgot Your Login ID?
      • Enter an account number associated with your Login ID and your Password.
      • Your Login ID will be displayed and you will be able to access our Online Services.

    What if I forget my password?

      • Click on Forgot Your Password?
      • Enter your Login ID and follow the instructions.

    How can I change my Password?

      • Click on My Online Profile.
      • Sign in to your online account using your current Login ID and Password.
      • Click on Change Your Password and follow the instructions.

    Can I have more than one account associated with my Login ID?

      If you have multiple accounts, RG&E has automatically grouped them for you. Once you create your secure Login ID and password, you will be able to access all of your accounts when you log in. If you have authorized people to access your accounts, they can create their own Login IDs and passwords as authorized users and only access the accounts that you've given them permission to see.

    Can't find what you're looking for?
    Browse all FAQs or Contact Us

    • Sitemap
    • Privacy Policy
    • Terms of Use
    • Accessibility
    • Avangrid Networks
    AVANGRID designated by Ethisphere as one of the World’s Most Ethical Companies 2019-2020
    © Avangrid
    wpvmNode\0
    null
    Complementary Content
    • ${title}${badge}
    ${loading}