Bill Inserts

Scan our archive of EnergyLines newsletters for energy use tips and safety hints. 

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Bill Inserts 2019
October 2019 EnergyLines For convenience and more, give eBill a try today; Make Outage Alerts part of your emergency action plan; Shop for great deals on energy products from the energy experts; Flip a switch and we're there; Limited time offer: Get $50 for your old fridge; Set your timers to save on your electricity bill.
September 2019 EnergyLines Paying your bill is easy with eBill and AutoPay; Driving change with electric vehicle rebates; Now we've made it even easier to report an outage; Energy resources for educators, parents and kids; Look up ... look out; Call 811 before you dig; Stay away from downed power lines; We offer specialized, personalized benefits for customers with life-sustaining equipment.
August 2019 EnergyLines With Outage Alerts, you don't have to worry; Save time and money with an online account; Technology transforms energy from the ground up; Shop and save from the comfort of your home; Shop for your natural gas supplier; May I see your ID please?
July 2019 EnergyLines Our payment options are a picnic; Avangrid receives prestigious honor as one of 2019 World's Most Ethical Companies; Hats off to our lineworkers; Get Outage Alerts specific to you; We're committed to your safety; Make your summer a smart summer; Safety requires clear access to your meter.
June 2019 EnergyLines Stay in the know with alerts your way; Shorten your to-do list with our payment options; Save water, save energy and save money - without sacrificing comfort; Be safe with pipeline markers; Safe digging is no accident; Jazz Festival free shows; Get $30 for your old fridge.
May 2019 EnergyLines Manage your bill on the fly with our convenient payment options; Stay informed with FREE Outage Alerts; Tree Care for reliability and a beautiful New York; Smart solutions for cool savings; Fuel sources used to generate electricity we purchase on your behalf; Your safety is our priority.
April 2019 EnergyLines Our customers celebrate Earth Day every day with eBill; Keeping your power on and your air clean; Understand and manage your energy use; Don't dig into trouble, know what's below; Look up ... look out; Are your timers set to save money?
RGE Residential Customer Rights and Responsibilities Service policies, energy supply choices and your rights as a residential customer
February 2019 EnergyLines Manage your energy use; Stay informed if your power goes out: Choose your energy supplier; Easy ways to make a donation to Project SHARE Heating Fund; Visit our new online store; Apply for assistance (to income eligible households) in paying for energy bills, repairs and weatherization.
January 2019 EnergyLines Resolve to be energy fit with our free services; If the power goes out, we'll keep you informed with Outage Alerts; How to use your heat pump efficiently; Emergency generator safety tips; Programs are available to help qualifying customers with their energy bills.
Bill Inserts 2018
EnergyLines December 2018 Weather any storm with FREE Outage Alerts; Manager your winter energy bills and save; This winter, check your inbox, not your mailbox; Save up to $14,500 on a new Nissan LEAF; Energy Assistance Programs are here to help you; Safety tips for winter weather and carbon monoxide.
EnergyLines November 2018 Our new website is easy and convenient for you; Understand and manage your energy use; Shop for great money-saving deals from the convenience of your couch; How is my electricity generated; Your bill based on your actual energy use; We'll keep you informed with Outage Alerts.
EnergyLines October 2018 It’s even easier to be efficient with eBill; sign up for eBill for a chance to win a $50 bill credit; Our new website offers ease and convenience; We deliver energy and information; Are your timers set to save money; Sign up for AutoPay.
EnergyLines September 2018 Outage information your way; Paying your bill is as easy as 1-2-3; Reward yourself with smart choices now and later; Sign up for eBill; Energy resources for educators, parents and kids; Look up...Look out; Call 811 before you dig; Electricity safety.
EnergyLines August 2018 Stretch out your summer with our payment options; A reliable power system for New York's future; Information is available at your fingertips; Is saving on energy really that easy; Switch to natural gas and get cash back; Get Smart Savings Rewards while it's hot; Shop for your natural gas supplier.
EnergyLines July 2018 Our payment options are a homerun for you, sign up for eBill for a chance to win tickets to a Red Wings baseball game; Keep your cool this summer with Smart Savings Rewards; Sign up for Outage Alerts today; We're committed to your safety with pipeline markers; Reading your meter is easy and at your fingertips.
EnergyLines June 2018 We're ready for summer storms; Make the most of your time with eBill and AutoPay; Switch to natural gas and never run out of fuel again; Kick off your summer with free music and all that jazz; Pipeline markers show the way to safety; Safe digging is no accident; Website changes coming soon!
EnergyLines May 2018 Safe, secure, easy access wherever you go; Tree Care for reliability and a beautiful New York; Your Energy Savings store is always open and full of great deals; How is my electricity generated; Your safety is our priority.
EnergyLines April 2018 Helping to keep New York's future green; Do a little, save a lot; Know what's below, call before you dig; Look up, look out; Are your timers set to save money?
EnergyLines February 2018 Have you signed up for Outage Alerts; Our payment options are a win-win for you; Sign up for eBill now for your chance to win $100; A little goes a long way in our Project SHARE heating fund; Make your thermostat earn cash for you; You have options on who supplies your electricity and/or natural gas; HEAP and EAP can help you manage energy bills.
EnergyLines January 2018 Your power, your way, win a $100 bill credit; Text alert two-way texting options; If you need help managing your energy bills, you may qualify for one of our programs; Project SHARE Heating Fund is now open; Safety tips to keep you and your family safe when using a generator.
Bill Inserts 2017
EnergyLines December 2017 Sign up for FREE Outage Alerts; Safety tips for winter weather; Sign up for eBill now for a chance to win a $500 bill credit; We have what you need to save energy and save money; Having trouble managing energy bills? HEAP and EAP can help; Manage your winter bills and save.
EnergyLines November 2017 Are you signed up for FREE Outage Alerts? Now you can text your meter reading, too; Shop for great money-savings deals from the convenience of your couch; Enroll in our payment options and reclaim your kitchen counter; Where does my electricity come from?
EnergyLines October 2017 We have another chance for you to win supplies for your school; RG&E receives "Most Trusted Brand" recognition; New texting features for you; Take advantage of lower prices when Eastern Standard Time begins; Keeping you safe day and night; Sign up for AutoPay.
EnergyLines September 2017 Sign up for eBill now for a chance to win supplies for your school; Check out our other online programs; Rebates, savings and comfort; Sign up for AutoPay; Energy resources for educators, parents and kids; Look up ... look out; Call before you dig; Stay away from downed power lines.
EnergyLines August 2017 Still getting all your notifications in your mailbox? There's an easier way; Other online programs and services that are free, convenient and easy to use; Our Tree Care program works to provide safe and reliable power to our customers; Looking for ways to save, Your Energy Savings Store, Smart Savings Rewards Program; Shop for your natural gas supplier; We'll send you a notification when your bill is due.
EnergyLines July 2017 Safe, secure, easy access wherever summer takes you; Your Energy Savings Store has instant rebates just for you; Sign up for Outage Alerts today; We're committed to your safety; Never run out of fuel with a natural gas grill; It's so simple.
EnergyLines June 2017 We'll text you if the power goes out; Win a State Park pass; Now it's easy with Meter Read Reminder Alerts; We're jazzed to give back to the Rochester community; Use your senses to stay safe; We have what you need to save energy and save money!
EnergyLines May 2017 Tree Care for reliability and a beautiful New York; Stay informed any time, any place with FREE Outage Alerts; Stay cool with these smart savings tips; How is my electricity generated; Your safety is our priority.
EnergyLines April 2017 Celebrate Earth Day and keep New York's future green; Your Energy Savings Store is always open and full of great deals; Is saving on energy really that easy; Know what's below, call 811 before you dig; Look up...look out electricity safety; Are your timers set to save money?
RGEResRightsBrochure
EnergyLines February 2017 Our customers love our payment options; Sign up for FREE Outage Alerts; Stay informed with our enhanced electricity Outage Map; Your dollars help those facing energy emergencies; Wrapping up another Week of Warmth; HEAP and EAP can help you with energy emergencies.
EnergyLines January 2017 Enroll in our online payment options and reclaim your kitchen counter; Your Energy Savings Store is open for business; Project SHARE Heating Fund opens for grant applications; Earn $85 by enrolling in our Smart Savings Rewards program; Emergency generator safety tips to keep you and your family safe.
Bill Inserts 2016
EnergyLines December 2016 The information you need during an outage, sign up for FREE Outage Alerts for you and your loved ones; Natural gas, the natural choice for you; Now open, Your Energy Savings Store; Facing an emergency, HEAP and EAP can help; Manage your winter energy bills and save; Safety tips for winter weather; Enjoy the gift of convenience all year round.
EnergyLines November 2016 We're ready and we want you to be ready, too with Outage Alerts and Outage Central; Be sure you're bill only for the energy you use with Meter Read Reminder Alerts; Take action today to manage your winter bills; Where does my electricity come from (semi-annual environmental disclosure).
EnergyLines October 2016 We deliver energy and information (outage alerts, outage maps, outage central); Keeping you safe day and night (gas safety information); You can benefit from actual meter readings each month; Take advantage of lower prices when Daylight Saving Time ends; Take the chill out of winter bills.
EnergyLines September 2016 Your power, your way; Can we read your meter, please; Stay informed with our enhanced Outage Map; Look Up...Look Out and call before you dig; Energy resources and services for educators, parents and kids; Be prepared for storms; Stay away from downed power lines.
EnergyLines August 2016 Reliable people, reliable power, our plan delivers; Be Safe: Pipeline markers show the way; Stay informed with FREE Outage Alerts; Now's the time to enroll in eBill; Sign up for Meter Reads Alerts; Shop for your natural gas supplier.
EnergyLines July 2016 Reliable Service Through Tree Care; Rebates, Savings and Comfort, Oh My! A Smart Thermostat Will Save You Money; If the Power Goes Out, You Won't Be In the Dark; Prepare Now to Save Later With Natural Gas; Dogs Retired by Meter Read Reminder Alerts Service.
EnergyLines June 2016 When Summer Storms Strike, You Won’t be Left in the Dark; Sign up for Meter Read Reminder Alerts; Natural Gas is Convenient, Safe and Reliable; Save Over $150 a Year on My Natural Gas Bill; Natural Gas Safety Tips; Suspect a Natural Gas Leak? Get up, Get Out and Call Us.
EnergyLines May 2016 Sign up for AutoPay - Win a State Park Pass; Stay Informed, Sign up for Outage Alerts; Spring Energy-Saving Ideas; We Are Committed to Sound Environmental Policies and Practices; You Can Keep Our Line Workers Safe.
EnergyLines April 2016 Help Make New York’s Future Green; How is Your Family Celebrating Earth Day; Spring Ahead Reminders; Tree Care Keeps the Lights On; Know What’s Below, Call 811 Before You Dig; Look Up...Look Out; Is Saving on Energy Really that Easy?
Residential Rights and Responsibilities
EnergyLines February 2016 If the Power Goes Out, You Won’t be in the Dark; Check Out Enhancements to Our Electricity Outage Map; Project SHARE: Your Dollars Help Those Facing Energy Emergencies; Your Electricity and Natural Gas Supply - Shop for Value; HEAP and EAP Can Help You With Energy Emergencies; AVANGRID - Same Great Service.
EnergyLines January 2016 Don’t Worry - We’re On It; Start Your Year Off right - Get Organized with eBill; Benefits of Regular Meter Readings; Helping Our Customers with Energy Emergencies; Giving Back to Our Communities; Caring for You and Your Family: Winter Safety.
Bill Inserts 2015
EnergyLines December 2015 If the Power Goes Out, You Won’t be in the Dark; Sign Up for eBill to Help Feed Local Families in Need; Enjoy the Gift of Convenience All Year Round; Facing an Energy Emergency? HEAP and EAP Can Help; Tips to Help You Manage Winter Energy Bills, Save Money and Stay Safe.
EnergyLines November 2015 Your Electricity and Natural Gas Supply - Shop for Great Value; We're Ready; Be Sure You're Billed Only for the Energy You Use; Facing an Energy Emergency? HEAP and EAP Can Help; Help Keep Your Family Safe With a CO Detector; Our Electricity Supply Environmental Update.
EnergyLines October 2015 Our Tree Care Program Helps Keep the Lights On; Energy-Efficient Lighting is a Great Value; Simple, Secure and Convenient Payment Options; It’s Easy to Stay Informed; 2 Easy Ways to Make Sure Your Bill is Based on Actual Energy Use; Fall Behind Reminders.
EnergyLines September 2015 High Tech Eyes in the Sky Bring You Reliable Service; RG&E Electricity - A Great Value Every Day; Get Billed Based on Actual Energy Use; Look Up...Look Out and Call Before You Dig; Be Prepared for Storms; If Your Power is Interrupted; Energy Resources and Services for Educators, Parents and Kids.
EnergyLines August 2015 Try Our Self-Service Options - It’s So Easy; Our Tree Care Program Helps Keep the Lights On; Electricity Service - Delivering Great Value; Shop for Your Natural Gas Supplier; Save $50 - Free and Easy; Turning Service On or Off - Schedule in Advance When It’s Convenient for You.
EnergyLines July 2015 Safe, Reliable and a Great Value; Taking Care of Trees and Reliable Service Go Hand-in-Hand; Be Safe Around Natural Gas Pipelines; Staying Safe Using Your Senses; Suspect a Natural Gas Leak; Pipeline Markers Show the Way; Commitment to Safety.
EnergyLines June 2015 Going to Great Heights to Provide Reliable Service; $50 For My Old Fridge; Save On Summer Cooling Bills With These Simple Tips; Try Our Convenient Billing and Payment Options this Summer; Never Run Out of Fuel With a Natural Gas Grill; Near a Natural Gas Main and Don't Have Natural Gas in Your Home; Reading Your RG&E Meter Is a Snap.
EnergyLines May 2015 Sign up for AutoPay - Win a State Parks Pass; Reliable and Ready for You; Spring Cleaning That’s Easy; Using Your Senses to Stay Safe; Contractors: Call 811 Before You Dig; Environmental Update.
EnergyLines April 2015 Celebrate Earth Day: Sign up for eBill to Help Keep NY Green; Simplify Your Monthly Payment Routine; Get Paid for Recycling; Plant the Right Tree in the Right Place; Stay Safe When Working Outdoors: Know What’s Below, Call 811 Before You Dig; Look Up...Look Out; Driving Change; Attention Customers with Time-of-Use Meters.
EnergyLines February 2015 Safe, Reliable Service You Can Count On; Invest in Energy Efficiency and Save Money for Years to Come; Our Customers Love Our Payment Options; Having Trouble Paying Your Energy Bills? Need Help with Energy-Related Repairs and Weatherization; Your Dollars Can Help Those Facing Energy Emergencies.
EnergyLines January 2015 Start Your Year Off Right - Get Organized with eBill; Easy Resolutions that Help You Manage Energy Bills; This Year Let Your Bills Pay Themselves; Project Share Heating Fund Opens for Grant Applications; Removing Snow and Ice Safely; Generator Safety.
Bill Inserts 2014
EnergyLines December 2014 Simple Steps to Prepare for Winter; Facing an Energy Emergency? HEAP and EAP Can Help; We’re Ready and We Want You to be Ready, Too; Prevent Carbon Monoxide Poisoning; Enjoy the Gift of Convenienc
EnergyLines November 2014 Take Action Today to Manage Winter Bills; Simplify with eBill and AutoPay; We’re Ready; Save $156 a Year on my Natural Gas Bill; Environmental Update; Follow Us on Facebook and Twitter.
EnergyLines October 2014 Pay Your Bill Without Lifting a Finger! Manage Your Bills All in One Place! Another Reason to Like Us; No Matter the Weather, Keep Your RG&E Bill Steady; Helping Those in Need With the Power of Your Dollars; Our Energy Assistance Program Can Help You with Your Energy Bills; Save Energy, Save Money and Get a Rebate; Prevent Carbon Monoxide Poisoning; RG&E Boosts Downtown Development by Assisting The Tower at Midtown Project.
EnergyLines September 2014 Improved Reliability Today and Ready for Growth Tomorrow; Your Bill, Your Way - You Choose; Free Energy Saver Products; Look Up…Look Out and Call Before You Dig; Energy Resources and Services for Educators, Parents and Kids; Be Prepared for Storms.
EnergyLines August 2014 It Pays to Be on AutoPay! We’re Giving Away $100 Each Month; View, Pay and Store Your Bills All in One Place; Our Bill Payment Address Has Changed; We’ve Got Tips for Staying Cool in the Dog Days of Summer; Trees: A Leading Cause of Power Interruptions; Turning Service Off or On is Just 3 Clicks Away.
EnergyLines July 2014 Think of All the Things You’d Rather Be Doing Than Paying Bills; We Can Help You Manage Your Energy Bills; Your Bill at Your Convenience - Make the Switch to e-Bill; Be Safe Around Natural Gas Pipelines; Pipeline Markers Show the Way; Commitment to Safety; Smell Rotten Eggs? Using Your Senses; Suspect a Natural Gas Leak?
EnergyLines June 2014 Could You Use $100? Enroll in AutoPay for a Chance to Win! View Your Bill Anytime, Anywhere With eBill; Save Energy, Save Money and Get $50; Summer Energy Saving Tips; We’re Inspecting Wooden Poles; Pruning Trees to Enhance Safe, Reliable Service for You; It’s Summer! We Make Doing Business with Us Easy; Sometimes We May Need to Cut Back on Power Use.
EnergyLines May 2014 Services Designed with You in Mind; Pruning Trees Improves Electric Service Reliability; Be Prepared for Summer Storms; Suspect a Natural Gas Leak? Using Your Senses; Contractors: Call 811 Before You Dig; Is Saving on Energy Really That Easy? YES!
EnergyLines April 2014 Do You Need Help Paying Your Energy Bill; Know What’s Below, Call Before You Dig; Look Up…Look Out; Plant the Right Tree; 76 Easy Ways to Save on Energy; Don’t Plant or Place Items Near Pad-Mounted Transformers; Environmental Update.
EnergyLines February 2014 Exciting News Regarding the Heating Fund; Stay Connected with RG&E Email Notifications; An RG&E Uniform for Every Season; Trees: A Leading Cause of Power Interruptions. Everyone Pays the Costs of Theft; Daylight Saving Time Begins.
EnergyLines January 2014 Start the New Year Energy Smart; Exciting News on Project SHARE; How to Contact Us; Generator Safety; Facing an Energy Emergency? HEAP and EAP Can Help.
Bill Inserts 2013
NY State of Health Insert FOR INDIVIDUALS & FAMILIES Sign up for a low-cost health insurance plan October 1, 2013 to March 31, 2014 for coverage beginning as early as January 1, 2014.
EnergyLines December 2013 Winter Safety and Heating Tips; Win a $100 Wegmans Gift Card; How We Restore Service Following Storms; Removing Snow and Ice Safely; Move Over for NYSEG Utility Vehicles, Too.
EnergyLines November 2013 Win a $100 Wegmans Gift Card; Facing an Energy Emergency? HEAP and EAP Can Help? Energy-Saving Tips for Your Holiday Lighting Displays; Be Prepared for Winter Storms; Prevent Carbon Monoxide Poisoning; Environmental Update
EnergyLines October 2013 Prepare for an Energy-Wise Winter; Win a $100 Wegmans Gift Card; Beware of Scams; Helping Those in Need with the Power of Your Dollars; RG&E’s Energy Assistance Program (EAP); Fall Reminders - Fall Back; Don’t Forget to Vote; Prevent Carbon Monoxide Poisoning; Look Up…Look Out!
EnergyLines September 2013 Look Up…and Look Out and Call Before You Dig; Win a $100 Wegmans Gift Card; Helping Those in Need With the Power of Your Dollars; Energy Resources and Services; Attention College Students, Moving or Seasonal Customers; Generator Safety
EnergyLines August 2013 Win a $100 Wegmans Gift Card; Pay in Person, Greentopia: Live and Go Green; Trees: A Leading Cause of Power Interruptions; Use Energy Wisely; Energy Saver: Earn Rewards as Your Lower Your Energy Bill.
EnergyLines July 2013 Win a $100 Wegmans Gift Card; Be Prepared for Summer Storms; Be Safe Around Natural Gas Pipelines; Pipeline Markers Show the Way; Commitment to Safety; Using Your Senses; Suspect a Natural Gas Leak?
EnergyLines June 2013 Win a $100 Wegmans Gift Card; Use Energy Wisely This Summer; Be Cautious in Work Zones; Who’s Responsible for What; Sometimes We May Need to Cut Back on Power Use.
EnergyLines May 2013 Services Designed With You in Mind; Play It Safe Around Electricity; Be Prepared for Summer Storms; Power Restoration Priorities; How We Go About Restoring Power Following Major Storms; Contractors: Call 811 Before You Dig. It’s the Law!
EnergyLines April 2013 Stay Safe When Working Outdoors; Know What’s Below. Call 811 Before You Dig; Look Up…Look Out!; Plant the Right Tree; Don’t Plant or Place Items Near Pad-Mounted Transformers; Attention College Students and Moving or Seasonal Customer Go Online to Have Service Turned On or Off; Environmental Disclosure Statement.
EnergyLines February 2013 Helping Those in Need with the Power of Your Dollars; Facing an Energy Emergency? HEAP and EAP Can Help; Daylight Saving Time Begins; Trees: A Leading Cause of Power Interruptions; Pay Your Bill Your Way; Go Paper free.
EnergyLines January 2013 Pay Your Bill Your Way; Start the New Year Energy Smart; How to Contact Us; Generator Safety; Facing an Energy Emergency? HEAP and EAP Can Help.
Bill Inserts 2012
EnergyLines December 2012 Thank You to Our Customers; Winter Safety and Heating Tips; Helping Those in Need with the Power of Your Dollars; Facing an Energy Emergency? HEAP and EAP Can Help; Energy Efficiency Incentive Programs; Removing Snow and Ice Safely.
EnergyLines November 2012 Helping Those in Need with the Power of Your Dollars; Facing an Energy Emergency? HEAP and EAP Can Help!;Energy-Saving Tips for Your Holiday Lighting Displays; Be Prepared for Winter Storms; Prevent Carbon Monoxide Poisoning; Environmental Disclosure Label.
EnergyLines October 2012 Prepare for an Energy-Wise Winter; Fall Reminders -- Eastern Standard Time beings; Prevent Carbon Monoxide Poisoning; Look Up…Look Out! RG&E’s Energy Assistance Program; Helping Those in Need with the Power of Your Dollars; It Pays to Prepare Now for the Heating Season; Don’t Forget to Vote.
EnergyLines September 2012 Prevent Carbon Monoxide Poisoning; The Red Cross/RG&E Heating Fund is There to Help You!; Pay Your Bill Your Way; Energy Resources and Service for Educators, Parents and Kids; Shop for Your Natural Gas Supplier; Generator Safety.
EnergyLines August 2012 Sign Up for Our Meter Reading Reminder Service; How We Restore Service; We’re Just a Phone Call Away; Beat the Heat as Summer Winds Down; Attention College Students, Moving or Seasonal Customers; Don’t Plant or Place Items Near Pad-Mounted Transformers; Join Us at Greentopia.
EnergyLines July 2012 It’s Summer. We Make Doing Business With Us Easy; Beware of Lightning; Please Don’t Post Notices on Utility Poles; Be Safe Around Natural Gas Pipelines; Pipeline Markers Show the Way; Suspect a Natural Gas Leak?; Using Your Senses; Commitment to Safety.
EnergyLines June 2012 Win a Year’s Worth of Free Electricity or Natural Gas; Use Energy Wisely This Summer; Rethink. Recycle. Reward; Who’s Responsible for What; Sometimes We May Need to Cut Back on Power Use.
EnergyLines May 2012 Services Designed with You in Mind; Try Our Convenient Self-Service, Quick Pay Kiosks; Turn Service On or Off Online; Be Prepared for Summer Storms; Generator Safety
EnergyLines April 2012 We Now Have Convenient Self-Service Quick Pay Kiosks; Stay Safe When Working Outdoors; Know What’s Below. Call 811 Before You Dig; Look Up…Look Out!; Maintaining Reliability by Managing Trees and Vegetation; Plant the Right Tree; Environmental Update.
EnergyLines February 2012 New Outage Map; Helping Those in Need With the Power of Your Dollars; Sign Up for Our Meter Reading Reminder Service; Daylight-Saving Time Begins March 11; Trees: A Leading Cause of Power Interruptions; Pay Your Bill Your Way.
EnergyLines January 2012 Pay Your Bill Your Way; Start the New Year 'Energy Smart'; How to Contact Us; Generator Safety; Facing an Energy Emergency? HEAP and EAP Can Help!
Bill Inserts 2011
EnergyLines December 2011 Winter Safety and Heating Tips; You Could Win a $750 Gift Card; Facing an Energy Emergency?; Removing Snow and Ice Safely, Energy Efficiency Programs Will Continue Through 2015.
EnergyLines November 2011 You Could Win a $750 Gift Card; New Hours for our Rochester Walk-In Offices; Do You Have a CO Detector? It's the Law; Facing an Energy Emergency? HEAP and EAP Can Help. Energy-Saving Tips for Your Holiday Displays.
EnergyLines October 2011 Prepare for an Energy-Wise Winter; With HEAP Comes EAP - RG&E's Energy Assistance Program; Fall Reminders; The Power of Your Dollars; Prevent CO Poisoning; Look Up...Look Out; Environmental Update.
EnergyLines September 2011 Win a $100 Visa Gift Card; It Pays to Prepare Now for the Heating Season; Shop for Your Natural Gas Supplier; Sign Up for Our Meter Read Reminder Service; Prevent Carbon Monoxide Poisoning; Ensure Your Heating System is Safe; Know What’s Below. Call Before You Dig; Energy Resources and Services for Educators, Parents and Kids.
EnergyLines August 2011 ‘Residential Consumer Discount’ Replaces ‘Hydroelectric Power Savings’ on Bills; Outage Central Online Lets You Report a Power Outage and Get Restoration Updates; Join Us at Greentopia Festival; Be Prepared for Storms; If Your Power is Interrupted; Beat the Heat as Summer Winds Down; Use Energy Wisely.
EnergyLines July 2011 Want a Reminder of When a Meter Reading is Due? Enjoy a One-Year Magazine Subscription; Customers Save Big With RG&E Energy Efficiency Programs; Be Safe Around Natural Gas Pipelines; Pipeline Markers Show the Way; Commitment to Safety; Smell Rotten Eggs? Suspect a Natural Gas Leak or Carbon Monoxide Problem?
EnergyLines June 2011 Use Energy Wisely This Summer, Pay Your Bill Your Way. Rethink. Recycle. Reward. Who's Responsible for What? Sometimes We May Need to Cut Back on Power Use.
EnergyLines May 2011 Services Designed with You in Mind. Shop and Save a Trip! RG&E is Offering Energy Efficiency Incentives! Be Prepared for Summer Storms. Attention College Students, Moving or Season Customers Turing On/Turing Off Service. Environmental Disclosure Label.
EnergyLines April 2011 Sign up for e-Bill and We'll Plant a Tree for You! Other Paper-Less Bill Payment Options; Plant the Right Tree; Know What's Below. Call Before You Dig; Look Up...Look Out!; With HEAP Come EAP - RG&E's Energy Assistance Program; Sign Up for Our Meter Read Reminder Service.
EnergyLines February 2011 We are RG&E and Iberdrola USA; Prevent Carbon Monoxide Poisoning; Check Your Heating System. Daylight-Saving Time Begins. Trees: A Leading Cause of Power Interruptions. Pay Your Bill Your Way.
EnergyLines January 2011 New Year, New Look; Removing Snow and Ice Safely; Start the New Year 'Energy Smart'; Simplify Your Bill Payment in 2011.
Bill Inserts 2010
EnergyLines December 2010 Winter Safety Tips; Facing an Energy Emergency? With HEAP Comes EAP. Test Your Energy IQ; Choose Your Way to Pay.
EnergyLines November 2010 Calling During Busy Times? Try Our New Call Back Service! Facing an Energy Emergency? HEAP and EAP Can Help! Prevent Carbon Monoxide Poisoning; Be Prepared for Winter Storms; Energy-Saving Tips for Your Holiday Lighting Displays; Give the Gift of Energy.
EnergyLines October 2010 Prepare for an Energy-Wise Winter; Fall Reminders (Set Clocks back, Prevent CO, Look Up...Look Out), The Power of Your Dollars, Convenient Billing and Payment Options, Enroll in Our Meter Reading Reminder Service; Environmental Update.
EnergyLines September 2010 Billing and Payment Options for Your Convenience; It Will Pay to Prepare Now for the Heating Season; Prevent Carbon Monoxide Poisoning; Suspect a Natural Gas Leak or Carbon Monoxide Problem? Using Your Senses; Energy Resources and Services for Educators, Parents and Kids.
EnergyLines August 2010 Trees Are a Leading Cause of Power Interruptions; Be Prepared for Summer Storms; Choose Your Way to Pay; Must Pay Right Away? Go Paper free. Visit rge.com/online.
EnergyLines July 2010 Use Energy Wisely; Be Safe This Summer; Be Safe Around Natural Gas Pipelines; Pipeline Markers Show the Way; Commitment to Safety; Choose the Right Contractor; Shop for Your Natural Gas Supplier.
EnergyLines June 2010 Choose Your Way to Pay; Sign Up for Our Meter Read Reminder Service (new e-mail option); Use Energy Wisely This Summer; Sometimes We May Need to Cut Back on Power Use; Messages Just for You; Please Don't Post Notices on Utility Poles.
EnergyLines May 2010 Services Designed with You in Mind; Options for Reading Your NYSEG Meter; Attention College Students, Moving or Seasonal Customers; Be Prepared for Seasonal Storms; Environmental Disclosure Statement.
EnergyLines April 2010 Choose Your Way to Pay; We're Just a Phone Call Away; Call Our Self Service Line Anytime; Maintaining Reliability by Managing Trees and Vegetation; Plant the Right Tree; Stay Save When Working Outdoors.
EnergyLines February 2010 Helping Those in Need with the Power of Your Dollars; Simply Ways to Save Energy this Winter; Be Prepared for Winter Storms; Stay Out of Hot Water; Responsible for Rental Property? Daylight-Saving Time Begins.
EnergyLines January 2010 New Electricity Supply Choices Now in Effect; Need Help with Winter Heating Bills? How to Contact Us; Removing Snow and Ice Safely; Be Safe When Using Generators; Start the New Year 'Energy Smart.'
Bill Inserts 2009
EnergyLines December 2009 New Electricity Supply Choices; Shop for Your Natural Gas Supplier; Need Help with Winter Bills? The Power of Your Dollars; Important Winter Safety Messages; Environmental Update.
EnergyLines November 2009 New Electricity Supply Choices in Effect January 1, 2010, No Set Enrollment Period; Need Help with Winter Heating Bills? Prevent Carbon Monoxide Poisoning; Be Prepared for Winter Storms; Energy-Saving Tips for Your Holiday Lighting Displays; Give the Gift of Energy.
EnergyLines October 2009 Prepare for an Energy-Wise Winter; Tips for Managing Winter Heating Costs; Test Your Energy IQ; Look Up...Look Out!; Eastern Standard Time Begins.
EnergyLines September 2009 It will Pay to Prepare Now for the Heating Season; Generator Safety; Prevent Carbon Monoxide Poisoning; Smell Rotten Eggs; Pipeline Markers Show the Way; Renting and Looking for Simply Ways to Save Energy?; Energy Resources and Services for Educators, Parents and Kids; RECAP Can Help; Help Those in Need With the Power of Your Dollars.
EnergyLines August 2009 Use Energy Wisely; Natural Gas Rebates Available; Choose a Contractor Who Is Right for You; Be Safe this Summer: Avoid Hyperthermia; Take the Worry Out of Bill Payment; Turning On or Turning Off Service? Responsible for Rental Property; SafeGuard Lighting.
EnergyLines July 2009 We Trim Trees Only Near Our Power Lines; Duct Sealing Rebates Available; Don't Forget to Tune Up the Dehumidifier; Be Safe Around Natural Gas Pipelines; Pipeline Markers Show the Way; Commitment to Safety; Shop for Your Natural Gas Supplier; Choose the Right Contractor.
EnergyLines June 2009 Rebates for High-Efficiency Natural Gas Equipment; Use Energy Wisely This Summer; Trees and Power Lines Don't Mix; Wind Energy Programs Get National Recognition; Please Don't Post Notices on Utility Poles; For Emergencies, Call RG&E. Need Service? Call a Contractor.
EnergyLines May 2009 Services Designed with Your in Mind; Be Energy-wise as You Prepare for Summer's Heat; Sometimes We May Need to Cut Back on Power Use; Give the Gift of Energy; Your Meter Reading Options; Turning On or Turning Off Service?; Protection Against Power Surges
EnergyLines April 2009 Go Paper-Free and Save a Tree; Plant the Right Tree; Be Green - and Save Money - with Compact Fluorescent Lights; Stay Safe When Working Outdoors; Environmental Update.
EnergyLines February 2009 Helping Those in Need with the Power of Your Dollars; Pay Your Bill Your Way; Simple Ways to Save Energy this Winter; Stay Out of Hot Water; HEAP Now More Helpful; Replace Your Furnace Filter.
EnergyLines January 2009 Did You Voice Your Choice for Your Electricity Supply? Need Help with Winter Heating Bills? How to Contact Us; Be Prepared for Winter Storms; Start the New Year 'Energy Smart.'
Bill Inserts 2008
EnergyLines December 2008 Time is Running Out to Voice Your Choice; Need Help with Winter Heating Bills; Red Cross/RG&E Heating Fund - Help Those in Need With the Power of Your Dollars; Generator Safety; Watch Out for Meter When Removing Snow and Ice; Pipeline Markers Show the Way; Ensuring Your Safety; Prevent Carbon Monoxide Poisoning; Call Us if You Smell Natural Gas; Help Avoid Hypothermia; RECAP Can Help; Be Green - and Save Money - With Compact Fluorescent Lights.
EnergyLines November 2008 It's Time to Voice Your Choice; Now Is the Time to Prepare for an Energy-Wise Winter; Win a $100 Credit on Your RG&E Energy Delivery Bill; Be Prepared for Winter Storms; Need Help with Winter Energy Bills?; Test Your Energy IQ; Energy-Saving Tips for Your Holiday Lighting Displays.
EnergyLines October 2008 Voice Your Choice; It Will Pay to Prepare Now for the Heating Season; Considering Electric Space Heating This Winter? Red Cross/RG&E Heating Funds Expands With Major Commitment from RG&E; Look Up...Look Out; Generator Safety; HEAP Can Help With Heating Bills; Win a $100 Credit on Your RG&E Energy Delivery Bill; SafeGuard Lighting; Eastern Standard Time Begins.
EnergyLines September 2008 Convert to Natural Gas Heat; We're Driving to a Greener Cleaner Environment; Ways to Save Energy for Renters; Responsible for Rental Property?; Prevent Carbon Monoxide Poisoning.
EnergyLines August 2008 Use Energy Wisely; Be Safe This Summer; Even Out Your Energy Costs; Having Trouble Paying Your Bills; Act Now and Save With Natural Gas; Turning On or Turning Off Service?
EnergyLines July 2008 Know What's Below. Call Before You Dig. Be Safe Around Natural Gas Pipelines; Commitment to Safety; Shop for Your Natural Gas Supplier; Pipeline Markers Show the Way; Using Your Senses; Generator Safety.
EnergyLines June 2008 Be Prepared for Summer Storms; If Your Power is Interrupted; Two Life-Saving Safety Tips; Act Now and Save with Natural Gas; Create Your Own Backyard Oasis; Use Energy Wisely This Summer; Even Out Your Energy Costs; Please Don't Post Notices on Utility Poles; Kites and Power Lines Do Not Mix; How We Go About Restoring Power; Tree Trimming; For Emergencies, Call RG&E. Need Service? Call a Contractor; Be Safe When Using Generators.
EnergyLines May 2008 Two Ways to Report a Power Outage; StormSafe Surge Protection; Options for Reading Your RG&E Meter; Know What's Below. Call Before You Dig; Services Designed with You in Mind; Pay Your Bill Your Way; Turning on or Turning Off Service; Sometimes We May Need to Cut Back Power Use; Beautify Your Home with Outdoor Lighting; Natural Gas Rebates.
EnergyLines April 2008 Go Paper-Free and Save a Tree; Be Green - and Save Some Too - with Compact Fluorescent Lights; It’s Easy to Be Green; Stay Safe When Working Outdoors; Wind Energy Program Gains Popularity.
EnergyLines February 2008 Helping Those in Need - Red Cross/RG&E Heating Fund; Pay Your Bill Your Way; Weathering Winter Storm Emergencies; Stay Out of Hot Water; Prevent Carbon Monoxide Poisoning.
EnergyLines January 2008 Your New Electricity Supply Choice Takes Effect this Month; New Touch-Tone Phone System; How to Contact Us; Save Money by Converting to Natural Gas; Enjoy the Comfort and Convenience of Natural Gas Appliances; Buy Natural Gas from NYSEG or a Supplier; Be Prepared for Winter Storms; Removing Snow and Ice Safely; Test Your Energy IQ; Budget Billing.
Bill Inserts 2007-2006
EnergyLines December 2007 What Kind of Choice maker Are You?; Environmental Disclosure information; Generator Safety; Watch Out for Meters When Removing Snow and Ice; Pipeline Markers Show the Way; Ensuring Your Safety; Prevent Carbon Monoxide Poisoning; Energy Use in the Typical Household; Use Energy Wisely; Holiday Lighting Tips; HEAP Can Help with Heating Bills.
EnergyLines November 2007 Voice Your Choice; The New rge.com; Consider Natural Gas Appliances; Budget Billing; For Emergencies Call RG&E, For Service Call a Contractor.
EnergyLines October 2007 Voice Your Choice 2007; Now is the Time to Prepare For an Energy-wise Winter; Red Cross/RG&E Heating Fund; Budget Billing, Home Energy Assistances Program; Prevent Carbon Monoxide Poisoning; Reset Clocks, Replace Batteries; Hydropower Contract Extended; It's Easy to be Green.
EnergyLines August 2007 IBERDROLA to Acquire Energy East; Extend Summer Fun with Natural Gas; Advanced Metering Will Benefit Customers and the Environment; Prevent Carbon Monoxide Poisoning; Be Safe Around Natural Gas Pipelines; Be Prepared for Storms; If Your Power is Interrupted; Two Life-Saving Safety Tips; Be Safe When Using Generators; Red Cross/RG&E Heating Fund; Budget Billing; Look Up…Look Out!; Turning On or Turning Off Service.
EnergyLines May 2007 Stay Safe When Working Outdoors; Know What’s Below; Look Up…Look Out!; Stay Out of Hot Water!; For Emergencies, Call RG&E. Need Service? Call a Contractor. Services Designed with You in Mind; RG&E Seeks Commission Approval to Simplify Its Supply Service Program; Options for Reading Your RG&E Meter; Turning On or Turning Off Service? Sometimes We May Need to Cut Back on Power Use; Return, Refurbish, Reuse and Recycle. Feel the Magic Outside.
EnergyLines April 2007 Go Paper-Free and Save a Tree!; Environment Disclosure Label; Energy East Joins Climate Change Fight; Hydroelectricity Production Up; Wind-Generated Electricity; Know What’s Below; Look Up. Look Out!; Plant the Right Tree; Economic Development Success - National Pipe and Plastics.
EnergyLines January 2007 Have an Energy-Wise Winter; Your 2007 Voice Your Choice Pricing Option is Here; Before a Storm Strikes; Emergency Generator Safety Guidelines; Help Those in Need with the Power of Your Dollars; Even Out Your Energy Costs; Food Processing.
EnergyLines December 2006 Time is Running Out! Did You Voice Your Choice?; Our Telephone System Now Offers Voice Recognition Features; Have an Energy-Wise Winter, Use Energy Wisely; Holiday Lighting Tips; HEAP Guidelines.
EnergyLines November 2006 It’s time to Voice Your Choice; Low-cost hydropower; Here’s what you can do to manage natural gas costs this winter; Emergency generator information.
EnergyLines October 2006 Our telephone system now offers voice recognition features; Customer Relations Center main menu; How to contact us; The power of your dollar can help those in need; Thanks for understanding; Attention day-night service customers; Environmental update.
EnergyLines September 2006 Our telephone system offers voice recognition features; How to contact us; Prevent carbon monoxide poisoning; Economical natural gas; Emergency generator safety; Energizing Our Communities.
EnergyLines August 2006 Flood information; Turning on or turning off service; Read your meter; Special services for rental property owners; Stay safe when working outdoors; Electricity - for cool comfort; Energizing Our Communities.
EnergyLines June 2006 When a severe storm interrupts your power, we're ready to respond; Emergency generator safety; Meter readings ensure accurate bills; Electricity - for cool comfort; Energizing Our Communities.
EnergyLines May 2006 Services designed with you in mind; Stay out of hot water; How to contact us; Sometimes we may need to cut back on power use; Let our bill payment services add convenience to your life; Energizing Our Communitie
EnergyLines April 2006 Kites and power lines do not mix; Environmental disclosure update; Plan before you plant; Catch the Wind honor roll; Electricity for healthier indoor air; Before you dig; Please don't post notices on utility poles; Time to spring forward; Energizing Our Communities.
EnergyLines March 2006 Pay your bill your way; Natural gas supply prices are up; Emergency generator safety; Energizing Our Communities.
EnergyLines February 2006 Your bill has a new look; Help warm the hearts and homes of neighbors in need; Energizing Our Communities. EnergyLines February 2006 (Special edition for nonresidential customers) Your bill has a new look; Convenience with a click; Street lighting and outdoor lighting changes.
EnergyLines January 2006 The new year brings a new look; Natural gas supply prices are up; Maximize your home's energy efficiency; Energizing Our Communities.