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Community Choice Aggregation Frequently Asked Questions
If you receive your energy supply from someone other than RG&E for your energy supply type, you will continue to receive that supply from your current ESCO.
Before the transfer to the CCA ESCO has occurred, follow the instructions in the letters you have received to opt out of the program.
After the transfer to the CCA ESCO has occurred, contact the CCA ESCO to discuss terms of ending your participation and any associated penalties.
Letters are sent to customers who will be automatically enrolled in the program. Letters are not sent to customers who currently receive supply from someone other than RG&E. In addition, customers receiving assistance to pay their energy bills may not receive letters. Contact the CCA ESCO to further discuss your eligibility.
Contact the CCA ESCO to further discuss your eligibility and request for enrollment.
Your municipality can rebid and procure supply from the same or different ESCO. If no agreement is secured with an ESCO, RGE will become your default supplier or you can choose to enroll with a different supplier. Your municipality or CCA is expected to communicate their choice.
RGE was ordered by the Public Service Commission to provide customer information necessary to support this program.
Contact your local city, town, or village office, or your CCA ESCO.
Contact your local city, town, or village government office.
All towns, cities, and villages are eligible to participate. If a community chooses to pursue Community Choice Aggregation, local government officials must hold a public hearing to discuss the opportunity, pass a local law authorizing the municipality’s participation, and communicate the details to their residents and small businesses.
Yes. Each municipality intending to implement a Community Choice Aggregation program must pass legislation to exercise its Municipal Home Rule Law authority after holding a public hearing.
Participation is up to you. Every customer that currently receives energy from their utility will be given full advanced notice of the program’s initiation and clear instructions on how they can opt-out.
All customers of electricity and natural gas utilities are able to participate. Some commercial and industrial customers will have to opt-in rather than being included on an opt-out basis. Currently, RG&E residential SC 1 and small commercial customers SC 2 are included on an opt-out basis.
