Once you have applied for service our representative will mail you a commitment letter for your signature. This is a simple agreement between you and RG&E that says if we install a natural gas service to your home you will connect a gas appliance to this new service within 90 days. Fill in any additional requested information, mark your preferred location for the natural gas meter on the map on the reverse side of the letter, and return the letter to us in the postage paid envelope. One of our engineers will then visit your home to complete the service and meter design. The job next goes to our construction department.
Step 3: Connect!
Once the service and meter are installed you can connect your natural gas appliance. When you have completed your work, call NYSEG to schedule our crew to turn on the natural gas.
You or your contractor should plan to be at home for the turn on appointment.
That’s all there is to it! We take care of everything that you need on our side of the meter. All you have to do is pick out and install your natural gas appliances. Then rest secure in the knowledge that you’ve made a clean, efficient and dependable choice for your family.
What else should I know about converting to natural gas?
Because it burns cleaner and is more efficient, natural gas is better for the environment, and natural gas efficiency programs can save energy and reduce carbon emissions even more.
With natural gas, there is no need for a storage tank. This allows customers to free-up space in their basements, and for tanks that are underground, costly liabilities can be avoided from tank removal. Most natural gas is produced in North America so there is less dependence on foreign oil.
Can snow and ice cause a safety problem for gas appliances?
Yes. Most natural gas equipment vent from the roof but some vent from other parts of your home, such as the sidewall. Periodically check outside your home to make sure your furnace, water heater, dryer, or fireplace vents are not blocked by snow and/or ice.
What do I need to know about pressure regulators and relief valves?
Pressure regulators and relief valves have a pressure relief vent that must be capable of venting gas safely to open air. When a pressure regulator is located inside a building the vent must be piped to an area outside of the building so if it operates it will vent safely to free air.
Can snow and ice create a safety problem for gas meter sets?
Yes. Snow and ice can block gas services valves and make it difficult for first responders to turn off the gas to a building in the event of a fire or gas leak. Pressure regulators and relief vents can also become blocked. If this occurs, an over-pressurization or under-pressurization could result I a hazardous condition for customers.