Safety First - Know What's Below. Call Dig Safely New York
Construction season is here. Don't put your safety or the public safety at risk. Contact Dig Safely New York to have underground facilities marked before doing excavation work. It's the law. You can be fined and we'll charge you for repairs if you damage our electric or natural gas services because you failed to call Dig Safely New York. Dial 8-1-1 or call Dig Safely New York at 1.800.962.7962. Or visit www.digsafelynewyork.com.
Natural Gas Safety Devices Excess Flow Valves (EFV) are a safety device installed on some natural gas service lines. Learn more here.
If you suspect you may have a natural gas leak or carbon monoxide go outside and call RG&E at 1.800.743.1702.
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When responding to a natural gas emergency, please call RG&E and then follow these steps.