Before you select a supplier (also known as an energy
services company or ESCO), consider their answers to the following questions:

• What is your charge per usage (kwh or therm) for energy supply?
• Is the supply a fixed charge or does it vary depending on: market price, time-of-day
  or use?
• What is the length of the agreement?
• Is there a security deposit, cancellation fee or other fees?
• Do you have any incentives for signing up with you?
• Do you guarantee savings?
• When will I be billed for energy supply and are your charges included in my RG&E bill?
• What procedures are in place if I have a question or a complaint with you as
  my supplier?