Usage and Safety 
questions to ask suppliers

Before you select a natural gas supplier (also known as an energy services company or ESCO), consider their answers to the following questions:

  • What is your charge per therm for natural gas supply?
  • What is the length of the agreement or contract?
  • Is there a security deposit, cancellation fee or other fees?
  • Do you have any incentives for signing up with you?
  • Do you guarantee savings?
  • When will I be billed for energy supply and are your charges included in my RG&E bill?
  • What procedures are in place if I have a question or a complaint with you as my supplier?

 

 
 

did you know?

Some ESCOs offer a fixed or variable price for natural gas supply. A fixed price may not guarantee savings on your energy bill.