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NYSEG and RG&E Encourage Customers to Pay Particular Attention to Using Energy Wisely and Being Safe During Extended Cold Spell

Rochester, NY, February 6, 2007 – NYSEG and RG&E reminded customers that it pays to use energy wisely, particularly when the region is in the grip of extremely cold weather.

“While our electricity and natural gas delivery prices are fixed and are a relatively small portion of total energy costs, electricity and natural gas commodity costs are higher than the historical average,” said Terri Turner, vice president - customer service at NYSEG and RG&E. “The result is that when extremely cold weather drives up energy use, delivery charges on customer bills will go up some, but
supply charges may go up a lot.”

NYSEG and RG&E offer the following tips on how to use energy wisely:

  • Be sure to turn down thermostats at night and when you are away from home. Better yet, consider installing automatic set-back thermostats.
    Keep registers and radiators free from obstructions.
  • Close registers in unused rooms.
  • Close fireplace and wood stove dampers when the units are not in use.
  • Open drapes, curtains or blinds on south-facing windows during the day to let in heat from the sun. Close them at night and on cloudy days to keep heat in.
  • To keep cold air from entering your home under a door, roll up a small rug and place it along the bottom of the door.

Turner also urged customers to pay particular attention to staying safe during the cold spell. NYSEG and RG&E also offer the following cold-weather safety tips:

  • Never use a range, particularly a natural gas range, for space heating. A natural gas range that is left on for long periods of time can produce potentially deadly carbon monoxide.
  • If you keep your thermostat turned down, be sure to bundle up to prevent hypothermia, a potentially dangerous condition that occurs when the body loses heat faster than it can make it.
  • In the event of a power interruption, be sure to read, understand and follow all manufacturer’s instructions when using emergency generators. Most importantly, never operate an emergency generator indoors or outdoors near open windows or doors.
  • Be sure to read, understand and follow all manufacturer’s instructions when using any kind of space heater.

For more information on using energy wisely and safely, visit nyseg.com or rge.com.

About NYSEG and RG&E: NYSEG and RG&E are subsidiaries of Energy East Corporation [NYSE:EAS], a super-regional energy services and delivery company in the Northeast. NYSEG serves 860,000 electricity customers and 254,000 natural gas customers across more than 40% of upstate New York. RG&E serves 359,000 electricity customers and 296,000 natural gas customers in a nine-county region centered on the City of Rochester. By providing outstanding customer service and meeting customers’ energy requirements in an environmentally-responsible manner, NYSEG and RG&E will continue to be valuable assets to the communities they serve. For more information, visit nyseg.com and rge.com.