Our Company 
news release

NYSEG and RG&E Prepare for Potential Icing
Power Interruptions Possible

 

ROCHESTER, NY - April 14, 2018 - NYSEG and RG&E, subsidiaries of AVANGRID (NYSE: AGR), are monitoring weather forecasts in advance of a weather advisory of a wintry mix of sleet and potential icing. Impacts are expected to begin Saturday afternoon in the western portion of the state across NYSEG and RG&E service areas, particularly in the Companies’ Lancaster, Lockport, Rochester, Canandaigua, Sodus and Geneva Divisions. In addition, Plattsburgh and Mechanicville service areas may experience snow accumulations of 3-5” and some icing. Customers are urged to be attentive to weather reports and prepare for the possibility of service interruptions.

The Companies are carefully tracking the weather and getting storm readiness teams in place. This entails holding planning meetings, readying crews and equipment, mobilizing employees for storm duty and preparing to make arrangements for additional resources if needed. NYSEG and RG&E are coordinating preparations with state and local authorities and will communicate as more definitive weather patterns emerge. NYSEG and RG&E encourage customers to sign up for Outage Alerts to receive updates automatically by phone, text, or email as the company updates the status of any restoration progress specific to their electricity service. Outage restoration information is also available online at http://www.nyseg.com/Outages/outageinformation.html or http://www.rge.com/Outages/outageinformation.html.

Power Restoration Priorities

NYSEG’s and RG&E’s first priorities are to respond to known incidents of downed power lines to make the situations safe. (NYSEG customers are asked to call 1.800.572.1131 to report downed wires. RG&E customers are asked to call 1.800.743.1701.) Once this vital public safety work is complete, the company will assess the damage to the electricity delivery system and develop a detailed restoration plan. Crews will make repairs and restore power to all affected customers as quickly as possible.