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news release

NYSEG and RG&E Urge Contractors and Customers to Call 811 Before Beginning any Excavation Work
Skipping This Important Call to Dig Safely New York Could Be Deadly

Rochester, NY – NYSEG and RG&E, subsidiaries of Iberdrola USA, remind contractors and customers to call Dig Safely New York at 811 to have underground facilities marked before beginning any excavation work. This reminder comes after several recent incidents that damaged NYSEG and RG&E natural gas facilities.

“Something as seemingly harmless as a pick, a tent stake or a small excavator can cause serious damage to underground facilities, interrupt services and put people’s lives in danger,” said Mark S. Lynch, president of NYSEG and RG&E. “These facilities may be anywhere, and they are not always buried as deeply as one might think.”

Calling 811 two working days and not more than 10 working days before starting a dig is the only safe way to work. Once the call is made, Dig Safely New York will schedule free mark outs of all the underground utilities in the work area

“Contractors are required by law to call Dig Safely New York before digging and we strongly encourage do-it-yourselfers who are planning projects like putting up a fence or doing drainage work to call,” Lynch said. “Making this simple call will help ensure that work is done safely.”